About this Life Centre Administrator role at Splendido
At Splendido at Rancho Vistoso, an award-winning luxury senior living wellness destination in Tucson, Arizona, exceptional experiences begin with exceptional leadership. As part of the Mather family of communities, Splendido is known for its commitment to whole-person wellness, resident-centered care, and operational excellence. Our on-site healthcare center, Sonora, offers residents peace of mind through a continuum of healthcare services should they ever need them—just one of the many comforts featured within our award-winning community. Sonora at Splendido provides Assisted Living, Memory Support, Medicare-certified Skilled Nursing Care, rehabilitation services, short-term respite stays, and hospice care in surroundings that are intimate, residential, and focused on wellness. Sonora at Splendido was recognized with the AHCA/NCAL Bronze National Quality Award for its skilled nursing care, an honor recognizing dedication to quality care and continuous improvement.We are seeking an accomplished and licensed Administrator to lead our healthcare operations while fostering a culture of wellness, safety, regulatory excellence, and resident-centered care. The ideal candidate will be a licensed Administrator in good standing with the Arizona Nursing Home Administrator Licensing Board, possess 5+ years of leadership experience in long-term care administration, hold CPR/AED certification, and demonstrate a strong working knowledge of state and federal regulations governing skilled nursing and assisted living communities. Candidates with a Bachelor's or Master's degree in Health Services and experience within a Continuing Care Retirement Community (CCRC) or Life Plan Community are strongly preferred. This leader thrives in a wellness-driven environment, is passionate about creating meaningful moments for residents and families, and brings a proven ability to lead high-performing teams while driving quality, safety, compliance, and operational excellence. The successful candidate will be a visible, hands-on leader who embodies Mather's Wellness Model, Mission, Vision, Values, and Nextraordinary philosophy while helping advance Splendido's reputation as one of Arizona's premier senior living and healthcare destinations.
- Serves as risk, quality, and safety leader in the Life Centre to reduce and mitigate adverse events; enhances the quality of care and services to residents and customers. Provides leadership in the Life Centre in developing and maintaining a culture of safety at the community. Participates in Integrated Risk, Quality, and Safety meetings at local and HQ level.
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Leads planning and oversees implementation of therapeutic programs to maximize resident wellness.
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Maintains census according to budget through marketing, resident and family satisfaction initiatives, and admissions programs
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Ensures that staffing is maintained via recruitment and retention strategies.
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Leads licensing and survey processes and activities.
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Ensures that all staff development, training, licensing and certification requirements are maintained.
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Ensures that federal and state regulations are met.
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Develops, follows, and enforces policies and practices to ensure consistency with current standards promulgated by local, state, and federal regulatory bodies.
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Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.
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Identifies and reports deviations from safe practice/risk management issues.
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Is competent in managing emergency situations based on Safety Manual, Internal and External Emergency Preparedness and other policies.
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Follows procedures that promote adherence to the Mather Code of Conduct and applicable statutes and regulations of the Corporate Compliance program.
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Uses a customer-focused approach to problem solving, goal setting and management philosophy.
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Maintains a courteous and professional manner through interactions with others.
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Communicates with residents and families in a timely manner; provides support to residents and families.
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Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality requirements.
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Accountable for all relevant human resource functions including but not limited to: hiring, terminations, counseling, retention, disciplinary actions, and performance evaluations.
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Demonstrates understanding of and commitment to the company Mission, Vision and Values, and Nextraordinary philosophy.
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Create exceptional experiences for internal and external customers in every interaction.
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Is a company steward in managing the use of material resources.
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Participates in sales and promotion of the community.
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Increases personal growth and development through formal and informal education programs.
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Facilitates teamwork between functional departments to promote effective care delivery.
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Provides leadership, support and guidance to related departments to assure operational success.
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Participates in employee wellness opportunities and creates opportunities for team members to participate.
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Interactions with employees, residents, resident representatives, and guests will reflect Mather’s principles of inclusion.
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Applies the concepts of the Mather Wellness Model and the 3 A’s in the care of residents; Achievement, Autonomy, and Affiliation.
QUALIFICATIONS AND SKILLS
Required:
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Current state Administrator license and in good standing with state Nursing home Administrator licensing board.
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5+ years’ leadership experience in long term care administration.
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CPR/AED certification.
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Working knowledge of state and federal regulations for the administration of skilled and assisted living facilities.
Preferred:
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Masters or Bachelor of Science in Health Services from an accredited college.
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Experience in a Continuing Care/Retirement Community/Life Plan Community.
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Paid Parental Leave
- Adoption Assistance Reimbursement
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance is available to benefit eligible team members.
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About Splendido
Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.
Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.
About Mather
Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.