About this Hong Kong/Taiwan Operations Intern role at Emma Sleep

Emma Sleep · Hybrid · Shanghai

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

What You'll Do:

Take full ownership of recurring day-to-day operational tasks for the Taiwan and Hong Kong Operations team, ensuring consistent, timely, and accurate execution to free up team capacity for higher-priority initiatives.

Serve as a coordination point between internal stakeholders across the Taiwan and Hong Kong markets, ensuring smooth information flow, timely follow-ups, and alignment on operational priorities and deadlines.

Manage administrative activities such as documentation, tracking, and reporting to support the team's operational workflows and maintain organized, up-to-date records for both markets.

Identify opportunities to streamline recurring tasks and support process improvements that contribute to the operational efficiency and scalability of the Taiwan and Hong Kong markets.

Who You Are:

A strong collaborator who communicates clearly and concisely, and can manage relationships with multiple stakeholders across markets and functions.

A results-driven individual who takes ownership of their work, sets ambitious goals, and consistently delivers efficient outcomes.

A proactive team player who communicates clearly, anticipates needs, and takes initiative without waiting for direction.

Fluent in both Mandarin and English, with the ability to switch seamlessly between the two in a fast-paced, cross-market environment.

Currently an undergraduate college student in Business, Engineering, or a related field; or a recent college graduate with plans to pursue further studies in Business, Engineering, or a related field.

Has prior knowledge or experience in operations or a similar field (internship, project work, or coursework are all welcome).

Able to report to our Shanghai office at least twice a week for the entire 6-month duration of the internship.

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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About this Hong Kong/Taiwan Operations Intern role at Emma Sleep

What You'll Do:

Who You Are:

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