Genius Agency AI is on the lookout for a dedicated Heavy Duty Wrecker Operator to join our Houston, TX team. This position is vital for ensuring the safe recovery and transportation of large vehicles and equipment using a 50-ton wrecker. The ideal candidate will demonstrate proficiency in heavy-duty towing, possess excellent troubleshooting skills, and maintain a professional demeanor while providing top-notch customer service.

Responsibilities

• Safely operate a 50-ton heavy-duty wrecker to recover and tow large vehicles.
• Respond promptly to calls for assistance, assessing the situation to determine the best recovery strategy.
• Employ effective recovery techniques to safely tow and transport heavy-duty equipment.
• Conduct inspections and routine maintenance on the wrecker to ensure optimal performance.
• Maintain clear communication with customers regarding recovery processes and timelines.
• Document services rendered and maintain accurate records as required.
• Follow all safety protocols and company policies to ensure a safe work environment.
• Provide exceptional customer service and maintain a professional image.
• Stay informed about best practices and advancements in heavy-duty towing and recovery.

Requirements

• Previous experience operating a heavy-duty wrecker, specifically with a 50-ton capacity, is essential.
• Must hold a valid Commercial Driver's License (CDL) and maintain a clean driving record.
• Comprehensive knowledge of heavy-duty towing and recovery methods.
• Ability to operate and navigate large vehicles under diverse conditions.
• Strong analytical and decision-making skills.
• Excellent communication skills and a commitment to providing superior customer service.
• Physical capability to handle strenuous tasks and operate heavy machinery.
• Flexibility to work varied hours including evenings, weekends, and emergency calls.
• ASE certifications in heavy-duty towing and recovery are advantageous.
• Familiarity with basic vehicle mechanics and troubleshooting techniques is a plus.

Benefits

Competetive Salary, Remote Position, Schedule Flexibility