About the Role

Unilabs is transforming its technology operating model by centralising core services while maintaining local expertise. As Head of Network & Communications, you will define and lead the global network strategy, ensuring secure, scalable and resilient connectivity across all markets to support business operations and digital transformation.

This is a global leadership role responsible for the strategy, architecture, implementation and continuous improvement of Unilabs' network and communications infrastructure, while managing external partners and vendors.

Travel: European travel required.

Key Responsibilities

Strategy & Leadership

• Define and execute the global network and communications strategy aligned with Unilabs' technology roadmap.
• Lead network modernisation initiatives, including cloud networking, SD-WAN and automation.
• Collaborate with global technology teams to deliver a modern, scalable network platform.
• Lead and mentor a global team while managing third-party providers.

Network Architecture & Security

• Design and manage secure, resilient and scalable network infrastructure (LAN, WAN, Wi-Fi, VPN, SD-WAN, 4G/5G).
• Drive Zero Trust security principles and collaborate closely with Cyber Security teams.
• Oversee global network architecture across data centres and cloud environments.

Operations & Service Management

• Ensure high availability, performance and reliability of global network services.
• Define and monitor SLAs, KPIs and operational metrics.
• Lead major incident management and continuous service improvement initiatives.

Vendor & Contract Management

• Manage relationships with telecommunications providers, MSPs and technology vendors.
• Negotiate contracts and ensure cost-effective, high-performing network services.

Governance & Business Continuity

• Define global standards, policies and governance for network services.
• Ensure compliance, resilience, disaster recovery and business continuity across all locations.

Requirements

• Minimum 10 years' experience in Network Architecture & Communications.
• At least 5 years in a leadership role.
• Strong experience with: Cloud networking (AWS, Azure, GCP); SD-WAN; Network automation; Zero Trust networking; Network security and cybersecurity.
• Experience managing global vendors and outsourced services.
• Knowledge of AI-driven networking, predictive analytics and observability is advantageous.
• Relevant certifications (CCNP, CISSP or similar) are highly desirable.
• Excellent stakeholder management, communication and leadership skills.
• Fluent in English.
• Comfortable working in an international, fast-paced environment.