FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.

FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities. To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.

Role Overview:
Design isn't a support function at FairMoney. It's a Marketing engine.

Millions of customers trust FairMoney to access credit, banking, payments and financial services every day.

Every interaction they have with us from the first ad they see to the onboarding experience in our app shapes whether they trust us, convert, and keep coming back.

We're looking for a Head of Design who believes great design should drive business outcomes, not just beautiful interfaces.

You'll lead design across Product and Marketing, shaping everything from UX and UI to brand campaigns and creative direction. You'll work at the intersection of customer experience, product strategy and marketing, using AI as a natural extension of your creative process to build a world-class design function.

This is a hands-on leadership role. You'll define the vision, raise the quality bar, mentor designers, challenge assumptions and help shape one of Africa's fastest-growing fintechs.

What You'll Own

- Shape FairMoney's design vision

Own the end-to-end design strategy across Product and Marketing, creating a consistent experience across every customer touchpoint from acquisition campaigns to product interactions and long-term engagement.

- Build a world-class design function

Lead and evolve a multidisciplinary design organization spanning Product Design, Brand Design and Creative. Establish high standards, scalable processes and a culture of craft, ownership and continuous improvement.

- Create experiences customers love

Drive UX and UI excellence across our mobile and web products. Champion customer research, usability testing and data-informed decision making to simplify complex financial experiences.

- Elevate our brand

Lead the creative direction for marketing campaigns and brand initiatives that increase awareness, strengthen trust and differentiate FairMoney in highly competitive markets.

- Own design's impact on Marketing

Partner closely with Product, Growth and Marketing to improve the metrics that matter from acquisition and onboarding completion to activation, engagement and retention.

- Embed AI into the creative workflow

Champion AI-first design practices across the team. Continuously experiment with emerging tools to accelerate ideation, prototyping, creative production and operational efficiency while maintaining exceptional quality.

Why FairMoney?

Design has a seat at the table here.

You'll shape how millions of people experience financial services for the first time, whether they're discovering FairMoney through a marketing campaign or using our app every day.

You'll have the autonomy to build a design organization, influence product strategy, elevate one of Africa's fastest-growing fintech brands and introduce the next generation of AI-powered design practices.

We're looking for someone who cares as deeply about business impact as they do about design craft.

If you're excited by ownership, speed, experimentation and solving meaningful customer problems, we'd love to hear from you.

Requirements

What Success Looks Like

Within your first 12 months, you'll have:

• Established a unified design vision across Product and Marketing.
• Raised the quality and consistency of FairMoney's user experience.
• Improved key acquisition and product metrics through better design.
• Embedded AI into the team's everyday workflow.
• Built a high-performing design culture with clear standards, processes and mentorship.
• Strengthened FairMoney's brand identity across every customer touchpoint.

What We're Looking For

• 6+ years of experience across Product Design, UX/UI, Brand Design or Creative Direction.
• Experience leading design teams in digital-first companies, mobile-first products, startups or leading design agencies.
• A portfolio demonstrating excellence across both product experience and brand storytelling.
• Outstanding UX and UI judgment, with the ability to connect design decisions to customer behavior and business outcomes.
• Experience leading creative campaigns and building memorable customer experiences across digital channels.
• Strong understanding of design systems, user research and experimentation.
• Proven ability to influence cross-functional stakeholders and align Product, Marketing and Engineering around a shared vision.
• Comfortable operating in fast-moving environments where priorities evolve quickly and execution matters.
  
  Nice to Have
• Hands-on experience with AI-powered creative tools 
• Experience with motion design or creative production.
• Experience designing products serving millions of users.
• Background working with both B2C products and performance marketing teams.

Benefits

* Competitive pay/Bonus Structure

* Paid annual leave and other benefits

* A network of talented colleagues

Recruitment Process

1. HR Interview & Portfolio Review
2. Hiring Manager Interview (Portfolio deep dive + Structured portfolio scorecard)
3. Creative Case Study
4. Panel Interview
5. Final Interview