Jobs Companies HelloFresh Head of Analytics & Performance (M/F/X)

About this Head of Analytics & Performance (M/F/X) role at HelloFresh

HelloFresh · Onsite · Paris, Paris, France

Join one of France’s fastest-growing foodtech scale-ups

At HelloFresh, we’re transforming the way people cook and eat. Through our meal-kit boxes, we help thousands of customers cook delicious, balanced meals at home while reducing food waste and simplifying everyday life. Operating in 15+ countries, HelloFresh is one of the world’s leading foodtech companies. The French market, launched in 2020, has experienced hyper growth and became market leader in 2021.

Behind this growth is a simple formula: technology, data, and a team of ambitious people working together to reinvent food at home. If you want to work at the intersection of data, strategy, and growth, and have a tangible impact on a fast-scaling business, this role is for you.

Your Opportunity: 

We are looking for a high-calibre profile to lead our Analytics & Performance function, driving the French market’s success through strategic data-led decision-making. In this role, you will own the analytics pipeline and retention strategy, transforming data into high-impact deep-dives, tests, and recommendations to shape our long-term trajectory. Reporting to our France CEO, you will act as a core business partner, coaching a high-performing team and leveraging AI to automate and scale processes across the wider France team. Beyond technical oversight, you will drive operational excellence by optimizing our internal rituals, overseeing the OKR framework, and orchestrating our strategic planning process.

What you will be doing:

  • Drive strategic decision-making by vetting major initiatives (revenue models, AB tests, lift testing and incrementality) while doing regular deep-dives to identify and action key opportunities across revenue and product performance.
  • Own our retention and top-line metrics: bridge the drivers, identify trade-offs with growth, and push for necessary product and service improvements.
  • Build and lead a high-performing analytical team with strong cross-functional collaboration, acting as a key Business Partner to the France leadership team — overseeing the OKR framework and leading strategic rituals (WBRs, QBRs).
  • Lead customer retention initiatives with a strong testing culture (from CRM and loyalty programs to welcome journeys and local brand experiences) collaborating across marketing, product, and central teams.
  • Drive Voice of Customer (VOC) insights and channel analytics (paid, brand, discount innovation) to shape growth decisions and influence capital allocation.
  • Spearhead the integration of generative AI within the analytics and commercial functions to future-proof our capabilities and drive smarter, faster decision-making.

What we are looking for:

  • A sharp & highly numerate mindset combined with a winning personality
  • High calibre profile with minimum 6 years of experience in a business analytics role, in a fast-paced, high rigor or high intensity environment
  • You are excellent with numbers, have excellent SQL/Tableau and Excel skills and work in a highly logical way.
  • Excited about AI and its possibilities
  • Excellent analytical - you are data-driven and comfortable dealing with complex business challenges, breaking them in smaller pieces in a systematic and rigorous fashion
  • An inspirational leader that is able to rally a team around common objectives, with a proven ability to lead and manage high performing teams
  • A proactive problem-solver, with striking attention to detail and has a strong sense of ownership
  • Autonomous, organised, proactive and adaptable
  • Fluency in English and French - both written and spoken. You will be working with key stakeholders across geographies and nationalities.

What we offer:

  • The chance to have a serious impact role on one of the most exciting foodtech companies in Europe
  • A vibrant & international environment with a great culture & DNA
  • A guaranteed steep learning curve and boost for your career
  • A passionate, proactive, driven and dynamic French team
  • Offices located in the center of Paris (Paris 1er)
  • Delicious reductions on our HelloFresh boxes
  • Top tier employee experience and employees perks (Alan Blue insurance, Swile (tickets restaurant), GymLib, reductions on transport)

You're hungry for more ?

  • Apply with your CV and a strong motivation to join us!
  • If it’s a match, we’ll invite you to a case study and a series of interviews

We try to keep the process short and sweet, to welcome you at HelloFresh as soon as possible!

Ready to apply to HelloFresh?
Apply to HelloFresh

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit company. In Q1 2020 alone we provided 111 million meals to 4.2 million households worldwide in 14 countries across 3 continents. 

HelloFresh supplies everything you need to prepare quality, delicious, home-cooked meals that require no planning, no shopping and no hassle. Every ingredient needed for our thousands of exclusive recipes is carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.

Making dinner a delicious achievement – not just another meal – takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.

Our offices across the globe from New York to Berlin, London to Sydney are filled with more than 7,000 high-performing and ambitious talents from over 70 countries. We’re always looking for new ingredients to spice up our recipe, so join us now!

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