Jobs Companies Megaport Global Head of People & Culture

About this Global Head of People & Culture role at Megaport

Megaport · Hybrid · Brisbane, Queensland
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
 
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
 
We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Based out of Megaport’s Brisbane Headquarters, the Global Head of People & Culture will report to the Chief Legal Officer, the executive responsible for the global People & Culture function of the Megaport Group. 

This role combines strategic partnership with operational leadership, ensuring Megaport's people strategy is effectively executed across the business globally.

You'll lead the Global People & Culture team and drive the execution of Megaport's global people strategy, helping shape its ongoing evolution. This is a hands-on role, accountable for ensuring our people programs, talent acquisition activities, payroll, employee experience initiatives and people operations are executed effectively and consistently across the business.

You'll lead and develop the People & Culture team while coaching leaders across the organisation to attract, develop and retain exceptional talent and foster a high-performance, values-driven culture.

This role is ideal for a strong people leader who enjoys translating strategy into action, building scalable people practices, and delivering outcomes in a fast-moving global technology environment.

What You’ll Be Doing

Lead the Global People Function

  • Lead and develop Megaport's Global People function, including the People Operations, Business Partnering, Talent Acquisition and Payroll teams.

  • Drive the evolution of People technology, automation and AI-enabled processes to improve employee experience and operational efficiency.

  • Establish meaningful people metrics and dashboards.

  • Ensure the effective delivery of people programs across all regions, and measure the effectiveness and ROI of these People initiatives.

  • Drive consistency, compliance and operational excellence across the employee lifecycle.

  • Foster a collaborative, high-performing and commercially minded People team.

  • Leadership Partnership

  • Act as a trusted advisor and coach to leaders across the business to build high-performing teams

  • Support the Executive responsible for People in delivering strategic priorities.

  • Contribute to the development of people strategy through insights, operational expertise and business partnership.

  • Translate strategic direction into practical, scalable people initiatives.

  • Develop leadership capability and accountability across all levels of the organisation.

  • Design and embed leadership development and succession planning frameworks.

  • Talent Acquisition & Workforce Planning

  • Partner with business leaders to support workforce planning and organisational growth.

  • Lead global recruitment strategy execution and hiring delivery.

  • Continuously improve recruitment processes, employer branding and candidate experience.

  • Monitor hiring metrics and drive continuous improvement in talent acquisition outcomes.

  • Employee Experience & Culture

  • Own the global performance and talent management framework.

  • Drive succession planning and identify critical talent risks.

  • Support initiatives that strengthen employee engagement, wellbeing and belonging.

  • Partner with leaders to enhance team effectiveness and employee performance.

  • Champion Megaport's values and culture across all employee touchpoints.

  • Support organisational change initiatives and business transformation activities.

  • Lead by example, demonstrating integrity, curiosity, accountability and a growth mindset.

  • People Operations, Payroll & Governance

  • Oversee employee relations, policy management, payroll and people compliance activities.

  • Ensure employment practices align with legislative requirements across jurisdictions.

  • Provide data-driven insights and recommendations to support business decisions.

  • Contribute to continuously improving the People & Culture function through projects and initiatives, systems, policies and procedures.

  • What We're Looking For

    Experience

  • 10+ years' experience across Human Resources, People & Culture or People Operations.

  • Demonstrated experience leading global People and Talent Acquisition functions across multiple geographies.

  • Experience scaling People functions in a high-growth organisation.

  • Experience implementing and managing HRIS and other people systems.

  • Experience supporting geographically distributed teams across multiple countries.

  • Experience partnering with executives on complex human resource matters, delivering presentations and supporting board reporting requirements.

  • Strong understanding of contemporary people practices, employee relations and employment legislation.

  • Experience within technology, SaaS or high-growth organisations.

  • Skills & Capabilities

  • Strong leadership capability with a track record of developing, inspiring and motivating high-performing teams while maintaining a hands-on approach.

  • Excellent stakeholder management and influencing skills.

  • Commercial mindset with the ability to balance people outcomes and business objectives.

  • Strong analytical and problem-solving capability.

  • Ability to execute effectively in a dynamic and evolving environment.

  • Passion for creating exceptional employee experiences.

  • Domain expertise; experience across the whole employee lifecycle, including business partnering, recruitment, employment laws and best practices.

  • Demonstrable creative and enthusiastic approach to delivering people initiatives while operating with a strong work ethic and a commitment to achieving excellence.

  • Exceptional communication and interpersonal skills, and the ability to build key relationships across all levels of the organisation.

  • Proven experience in managing high-pressure environments and delivering results within tight deadlines.

  • International People & Culture experience supporting executives, managers and employees in different countries and time zones (North America, Australia and Europe preferred).

  • Why You’ll Love It Here

  • Best team ever. Legit. (Sorry other teams)
  • Flexible work (remote-friendly & balanced schedules)

  • Birthday leave—celebrate yourself 🎉

  • Generous parental leave program.

  • Health & wellness program

  • Global team of experts who love what they do

  • Recognition programs that actually mean something

  • Access to an innovative and collaborative culture where your impact is visible.


  • #LI-DNI

    If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com
     
    NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
     
    All applications will be treated in confidence.
    Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
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