Jobs Companies talentpluto Founding Support Engineer

About this Founding Support Engineer role at talentpluto

talentpluto · Remote · United States

Location: United States (remote)

Work Model: Fully remote

Industry: AI security & infrastructure (Model Context Protocol)

Compensation: ~$180K base plus performance bonus

About the Company

Our partner is an early-stage, fast-scaling startup building security infrastructure for the Model Context Protocol, protecting enterprises from data leaks as they adopt AI agents. Founded less than a year ago, they already have a multi-million-dollar pipeline, a deeply technical product, and backing from top-tier investors. The bar is high, the pace is fast, and the problems are genuinely hard.

The Opportunity

As a founding Support / Forward-Deployed Engineer, you'll sit at the intersection of engineering and customers, deploying the product, solving hard technical problems in the field, and making enterprise customers successful. This is a solutions-engineering-heavy role for someone who is both technically excellent and genuinely comfortable in front of people. You'll join an established, professional environment rather than a first-engineer situation, with room to grow toward founder-level ownership.

Responsibilities

  • Deploy and integrate the product into complex enterprise environments
  • Work directly with customers post-sale to ensure technical success
  • Solve hard technical problems across AI agents, MCP integrations, and security tooling
  • Serve as the technical bridge between customers and the engineering team
  • Help shape the forward-deployed / solutions engineering function as an early hire

Requirements

  • 5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience considered
  • Strong computer science or statistics foundation and academic pedigree
  • Startup or consulting background with real time in front of customers
  • Demonstrated software / technical skills and the ability to operate in a professional, fast-moving environment
  • Consistent tenure without a pattern of short stints
Ready to apply to talentpluto?
Apply to talentpluto

How this Technical Support salary compares

This role pays $180,000/yrabove the typical range for Technical Support roles.

$65,000 median $115,106 $191,600

Typical range $87,942–$148,125/yr, from 89 comparable Technical Support listings on JobsRadar (pay annualized to USD). See Technical Support salary insights →

Similar jobs

Valsoft Corporation
Customer Support Automation Engineer
Valsoft Corporation
⚡ Apply early United States Remote $70,000–$80,000
● New 👁 Seen ✓ Applied 1h ago
Tailscale
Senior Customer Support Engineer (Tier 3), Customer Escalations
Tailscale
⚡ Apply early Remote (United Kingdom) · location restricted £90,850–£113,760
● New 👁 Seen ✓ Applied 6h ago
Tailscale
Senior Customer Support Engineer (Tier 3), Customer Escalations
Tailscale
⚡ Apply early Remote (United States) · location restricted $115,000–$144,000
● New 👁 Seen ✓ Applied 6h ago
Tailscale
Senior Customer Support Engineer (Tier 3), Customer Escalations
Tailscale
⚡ Apply early Remote (Canada) · location restricted CA$154,100–CA$192,960
● New 👁 Seen ✓ Applied 6h ago
Fivetran
Customer Support Engineer
Fivetran
⚡ Apply early Oakland, California, United St... Hybrid $80,489–$96,591
● New 👁 Seen ✓ Applied 6h ago
Fivetran
Customer Support Engineer
Fivetran
⚡ Apply early Denver, Colorado, United State... Hybrid $80,489–$96,591
● New 👁 Seen ✓ Applied 6h ago
Legion
Technical Support Engineer
Legion
⚡ Apply early Remote, United States · location restricted $85,000–$87,300
● New 👁 Seen ✓ Applied 7h ago
BU
Sr. DevOps Support Engineer
Buildkite
⚡ Apply early United States - Pacific Timezo... Onsite
● New 👁 Seen ✓ Applied 21h ago
Brain Corp
Technical Support Engineer IV (Remote)
Brain Corp
⚡ Apply early Remote, United States · location restricted $91,915–$91,915
● New 👁 Seen ✓ Applied 21h ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at talentpluto

See all jobs at talentpluto →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free