Who are we hiring 

The Team Lead manages and trains employees in food safety, food production, guest relations, equipment use and maintenance. 

What will you do 

• Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents. 
• Opens and closes stands and supervises employees throughout the length of the event.  
• Manages the overall operation of the designated stand including cash handling in accordance with company policies/procedures. 
• Conducts monthly audits, daily inventory and trains and motivates staff.  
• Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.  
• Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained. 
• Responds to oral feedback from guests on food quality and service.  
• Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards. 
• Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.
• Supervision of approximately 40 people. 
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  
  

What do you need to succeed:   

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role. 
• Should have at least 2-3 years of supervisory or lead experience in food service. Food operations/service preferred in accordance with NYC Board of Health regulations.
• Must have New York City Food Protection Certificate along with previous experience in training, cash handling, food and beverage sanitation requirements, equipment operation and liquor laws.  
• Experience resolving inventory discrepancies.
• Must have exceptional interpersonal skills and be people oriented.  
• Commitment to providing a high-quality service experience for guests.
• Must be able to multi-task and prioritize in a deadline-oriented environment.
• Possess exceptional attention to detail and strong follow-up skills necessary.
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
• Skilled at working collaboratively and in a team environment.

 Special Requirements of the Job:  

• Must be receptive to working outside in inclement weather and extreme temperatures. 
• Ability to lift to 25 pounds and push/pull up to 75lbs. 
• Ability to walk/stand for at least 7 hours a day.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• This position is part-time and scheduled on an event driven basis.

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