About the role
Are you passionate about AI? π€
At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycleβfrom ingestion to AI applications.
As a fast-growing scale-up, our team of 100+ tech specialistsβincluding Data Engineers, Data Scientists, and moreβdelivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond!
We are recruiting on behalf of a major telco enterprise a CVM Manager to join its Enterprise Mobile team. This is a great opportunity for an analytically minded professional in the early stages of their career who wants to build deep expertise in customer value management within one of the most data-intensive environments in the Greek telecoms market.
You will be involved in the full campaign lifecycle β from audience selection and offer design to execution, monitoring, and reporting β working alongside experienced colleagues in a team that values analytical rigour, commercial curiosity, and a willingness to learn fast.
What Your Day Might Look Like:
- Design, develop, and execute proactive, below-the-line targeted campaigns β covering migration, renewal, upsell, and cross-sell β aligned with enterprise mobile commercial objectives.
- Manage the full campaign lifecycle: audience selection, offer definition, channel strategy, scheduling, and post-campaign evaluation.
- Help track campaign performance against key metrics (conversion rate, revenue uplift, NPS) and flag optimisation opportunities.
- Analyse customer datasets to identify behavioural patterns, commercial opportunities, and target populations.
- Use analytical and data-mining tools (primarily IBM SPSS Modeller) to support segmentation and targeting decisions.
- Assist in building and refining customer segmentation models as your skills develop.
- Prepare and maintain regular campaign performance reports and presentations.
- Support cross-functional teams (Product, Analytics, Sales, Finance, CRM) with data and insight inputs.
- Translate analytical findings into clear summaries for business stakeholders.
Requirements
Your Superpowersπ:
- 4+ years of experience in CVM, CRM, marketing analytics, data analysis, or a closely related field ideally within telecoms or another high-complexity, data-rich industry
- Exposure to analytical or data-mining tools; familiarity with IBM SPSS Modeller is a plus but not a prerequisite β we care more about your analytical mindset than a specific tool.
- Some understanding of customer lifecycle concepts (retention, upsell, churn) is welcome; B2B or telecoms experience is a bonus, not a requirement.
- Comfort working with data and a genuine interest in translating numbers into business stories.
- Basic SQL or experience with CRM/campaign management platforms is appreciated.
Your traits:
- Analytical curiosity β you ask 'why' when looking at data and enjoy digging into what's behind a trend.
- Organised and reliable β you manage your time well and follow through on commitments even when priorities shift.
- Comfortable with complexity β you don't need everything perfectly defined before you start; you're happy to ask questions and figure things out.
- A collaborative, team-first attitude β good communication matters as much as technical skill.
- A willingness to learn the telecoms business from the ground up.
- Degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or a related analytical discipline β or equivalent practical experience.
- Good command of English (written and verbal).
Benefits
Perks on Perks:
- Competitive salary and hybrid work model β come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
- Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) β whether itβs certifications or courses, weβve got you covered.
- Private insurance, top-tier tech gear, and the chance to work with a stellar crew.
Ready to create some data magic with us? Hit that apply button and letβs get started.