Jobs Companies Dialpad Engineering & Operations Assistant

About this Engineering & Operations Assistant role at Dialpad

Dialpad · Onsite · Buenos Aires, Argentina

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
We’re looking for a highly organized, proactive Engineering & Operations Assistant to support Dialpad’s Buenos Aires office and key operating rhythms across Engineering. This onsite role blends office operations, event coordination, internal communications, and program support to help teams stay organized, informed, and well-supported.

You’ll partner with leaders and cross-functional stakeholders to keep the local office experience running smoothly, coordinate recurring engineering programs and events, maintain clear documentation, and provide strong follow-through on priorities, logistics, and communications.

What you’ll do

  • Run day-to-day Buenos Aires office operations, including access, supplies, snacks and meals, swag, inventory, onboarding support, and local office communications.
  • Coordinate local office events and employee experiences, including venue logistics, catering, room bookings, hybrid setup, and onsite support for office programs and special events.
  • Lead Argentina hub operations for Hackathon and support broader Engineering, Product, and Design events with strong logistical execution and vendor coordination.
  • Support recurring engineering meetings and operating cadences by coordinating agendas, presenters, notes, action tracking, and follow-up communications.
  • Help run Engineering-wide programs and communications, including All Hands, Show & Tells, recognition workflows, announcements, reminders, and org-wide updates.
  • Maintain clear, current documentation and Confluence pages for recurring meetings, office resources, leadership materials, and team programs.
  • Provide coordination support for engineering and AI leaders through calendar management, briefings and decks, travel logistics, meeting prep, and cross-functional follow-through.
  • Support people and team programs across Engineering, including mentorship, hiring and onboarding coordination, and cross-hub program execution.
  • Manage purchasing, contracts, expenses, and vendor coordination tied to office operations and program delivery.

Skills you’ll bring

  • Bachelor’s degree or equivalent practical experience.
  • Self-motivated, independent, and proactive.
  • Exceptional attention to detail and organizational skills.
  • Strong communication and interpersonal skills.
  • Ability to communicate both orally and in writing in English and Spanish.
  • Ability to successfully work with multiple departments and manage multiple cross-functional dependencies.
  • Optimize practices and processes to support the Buenos Aires office.
  • Be comfortable wearing many hats and able to work in an agile environment with changing priorities and critical deadlines; we move very fast!
  • Familiarity with Google Suite products and other technology tools/products.
  • Office management or operations experience is a plus, but not required.

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee’s impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. 

 Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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About Dialpad

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If you're passionate about what you do and think you’d be a great fit, feel free to apply to any open role that matches your skills and interests. We’d love to hear from you!

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