Employee Services Coordinator

Wailuku, Maui, HI

Join a Non-Profit Home Care Organization

Our BAYADA Home Care office in Wailuku, Maui is looking for you.

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? At BAYADA Home Health Care, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We invite you to bring your energy and skills to a dynamic, entrepreneurial environment and become an integral part of a caring, professional team dedicated to delivering the highest quality care.

Position Summary

The Employee Services Coordinator (ESC) provides essential services and key support to both future and existing field employees within the service office. This role ensures all field employee compliance and onboarding workflow processes are completed with a high level of efficiency, quality, and service. The ESC also plays a key role in managing the high-volume administrative and reporting processes that support field employee onboarding, retention, and overall experience.

Responsibilities

• Answer telephones and assist callers, including routing calls to voicemail, processing telephone messages, and greeting visitors

• Maintain oversight of personnel file management and coordination

• Provide essential services and support functions that help maintain field employee satisfaction

• Support hiring activities from application through onboarding, as needed

• Support the coordination and execution of Home Health Aide training where applicable

• Serve as the point of contact for training needs, manage required training materials, and schedule skills practice

• Ensure all required labor law postings, including federal and state postings, are maintained and updated

• Perform related duties as assigned or requested by the supervisor

Qualifications

• High school diploma required

• Proficiency in Microsoft Office products, including Word, Excel, and Outlook

• Demonstrated record of strong interpersonal skills

• Competence in basic PC skills required to perform job functions

• Ability to read, write, and communicate effectively in English

• Commitment to exemplifying BAYADA’s core values of Compassion, Excellence, and Reliability

• Excellent communication and interpersonal skills

• Strong people skills, organizational skills, and attention to detail highly desired

Highlights

• Full-time opportunity

• Pay range of $20 to $23 per hour

Benefits

BAYADA offers a comprehensive benefits plan that includes:

• Paid holidays

• Vacation and sick leave

• Medical, dental, and vision coverage

• Employer-paid life insurance

• 401(k) with company match

• Direct deposit

• Employee assistance program

About BAYADA

Established in 1975, BAYADA is a non-profit organization that has never been sold. BAYADA cares for an average of 44,000 clients weekly with 31,500 employees onboard and is serving clients in 21 states, 373 offices, and 6 countries, with continued growth ahead.

Why Join BAYADA

At BAYADA, you will be part of a mission-driven organization where your work supports both employees and the clients they serve. If you are organized, service-oriented, and passionate about making a difference, this is an opportunity to build a meaningful career with a trusted leader in home care.