Employee Communications Manager

• 7 Months fixed term contract
• Remote role - with travel as per business requirements

As the Group’s strategic employee communications manager, you’ll connect business priorities with engaging, insight-led communications that inform, inspire and align colleagues across the organisation.

Working at the heart of Group Communications, you’ll shape internal campaigns, deliver clear and compelling content, and ensure our channels and messaging support business goals, brand positioning and corporate strategy.

Your core responsibilities

• Act as the Group’s lead employee communications partner, supporting strategic priorities and helping colleagues stay safe, engaged and connected as One Biffa.
• Develop and deliver integrated internal communication plans and campaigns that drive engagement, understanding and business performance.
• Partner with stakeholders across the business to create clear, compelling communications that support change, safety, culture and employee experience.
• Lead and optimise Biffa’s internal communication channels, ensuring content reaches the right audiences through the right channels.
• Create high-quality content, leadership messaging and campaign materials that bring business priorities to life.
• Collaborate with Brand, Strategic Communications, Public Affairs and Digital teams to deliver joined-up, audience-focused communications.
• Ensure all communications reflect the Biffa brand, tone of voice and wider corporate affairs strategy.
• Use data, employee insight and performance metrics to measure impact, identify risks and continuously improve communications effectiveness.

Our essential requirements

• Degree qualified in Communications, Marketing, Business or a related discipline, or equivalent experience.
• Proven experience delivering employee or internal communications, including campaigns, channels and stakeholder engagement.
• Strong understanding of internal communications platforms, content management systems and campaign planning.
• Excellent written and verbal communication skills, with the ability to influence and engage senior stakeholders.
• Data-driven approach, using insight and performance metrics to measure impact and improve outcomes.
• Collaborative, proactive and able to build strong relationships across teams and functions.
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
• Flexible and adaptable, with a willingness to travel when required.

Please note this role is a 7 months fixed term contract to cover a period of maternity leave.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.