Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

The Human Resources Associate (Temporary) supports the day-to-day administration of Human Resources operations through coordination of HR processes, employee support, benefits administration, HRIS maintenance, onboarding activities, records management, and compliance-related functions. This role serves as a key operational resource, ensuring the accurate and timely execution of Human Resources programs while maintaining confidentiality, data integrity, and compliance with organizational policies and applicable laws.

This is a temporary, six-month position with the possibility of extension based on organizational needs and role performance. This is a full-time, non-exempt position, and this job offers a flexible schedule with up to 60% remote work and requires working on-site no less than 1-3 days per week in Central Austin.

Core Functions:

Benefits Administration

• Assist with administration of employee benefit programs, including enrollment changes, qualifying life events, and benefits record maintenance.
• Support annual Open Enrollment activities, including employee communications, scheduling informational sessions, and processing enrollment updates.
• Maintain accurate benefits information within the HRIS and related systems.

HRIS Administration and Data Management

• Maintain employee records within the HRIS, ensuring accuracy and timely processing of personnel changes.
• Process employee data updates related to status changes, compensation changes, organizational changes, and other employment transactions.
• Conduct routine audits of HR data and records to ensure data integrity and compliance.
• Generate recurring and ad hoc reports related to headcount, turnover, benefits, compliance, and other HR metrics.

Onboarding and Offboarding Coordination

• Coordinate onboarding activities, including, I-9 completion, E-Verify processing, new hire documentation, and system access requests.
• Facilitate new hire orientation logistics and preparation of onboarding materials.
• Coordinate offboarding activities, including separation documentation, asset recovery tracking, and system access notifications.
• Ensure employee records are maintained and archived appropriately throughout the employment lifecycle.

Compliance and Records Management

• Maintain personnel files and employment records in accordance with applicable laws, regulations, and organizational policies.
• Monitor completion of required compliance training and maintain accurate records.
• Support audits and compliance reviews by gathering and organizing required documentation.
• Assist with maintaining HR policies, procedures, forms, and templates.
• Ensure timely completion and retention of employment-related documentation.

Employee Support and HR Operations

• Manage Human Resources support tickets through Jira, ensuring timely intake, tracking, routing, and resolution of employee inquiries and requests related to HR policies, benefits, employment transactions, and HR programs.
• Assist with employee engagement initiatives, recognition programs, and organizational events.
• Coordinate HR communications and distribute employee notices as directed.
• Manage HR mail, documentation, and departmental correspondence.
• Provide administrative support for HR projects and operational initiatives.
• Perform other duties as assigned.

Key Performance Indicators

1. Process employee transactions and updates within established service timelines.
2. Complete onboarding and offboarding activities within established deadlines.
3. Maintain compliance documentation and records in accordance with organizational standards.
4. Respond to employee inquiries within one business day.
5. Deliver scheduled reports and administrative tasks accurately and on time.

Compensation

Based on the position’s duties and requirements, this role has a base hourly rate of $20.80. The initial hourly rate will be determined by the selected candidate’s qualifications and relevant experience.

Requirements

Education and/or Licensure – High School Diploma or GED required. Associate’s Degree and equivalent work experience preferred but work experience can substitute for education preference.

Experience

• One (1) to three (3) years of experience supporting Human Resources operations, including HR administration, benefits administration, HRIS maintenance, onboarding, compliance, or related administrative functions.
• Experience working with HRIS platforms required; Paycom/Paylocity experience preferred.
• Experience supporting onboarding, compliance, benefits, or employee administration functions preferred.

Knowledge Skills and Abilities

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong customer service and interpersonal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to learn and navigate HR technology systems.
• Working knowledge of HR processes and employment compliance requirements.
• Strong written and verbal communication skills.
• Ability to work effectively with employees at all levels of the organization.

Physical Requirements/Environmental Conditions

Perform the following with or without reasonable accommodations:

• Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.
• Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. 
• Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 12 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. 
• Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.
• Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another.
• While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Short-Term & Long-Term Disability
• Training & Development
• Parental Leave
• Longevity Pay

Applicant Information

• Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
• The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.