Jobs Companies Serenity Mental Health Centers Front Desk Receptionist

About this Front Desk Receptionist role at Serenity Mental Health Centers

Serenity Mental Health Centers · Onsite · Austin, Texas, United States

Front Desk Receptionist 

Looking to Make a Difference? Welcome to Our Team. 

If you’ve ever considered a career in a service-driven industry but weren’t sure where to start, this is your sign. We're redefining what it means to create positive, lasting experiences for everyone who walks through our doors. 

No Industry Experience? No Problem! 

We’re not looking for resumes filled with specialized knowledge — we’re looking for energy, enthusiasm, and people who know how to connect with others. If you can stay focused, work efficiently, and genuinely engage with people, you’re exactly the kind of person we need. We’ll teach you the specifics — just bring your dedication, positive attitude, and commitment to doing meaningful work. 

The Role: Front Desk Receptionist 

As the Front Desk Receptionist, you’ll be the first friendly face visitors see when they arrive. You’ll keep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported. 

What You’ll Do 

  • Greet visitors and guests with warmth and professionalism 
  • Update and verify visitor information with every interaction 
  • Assist with forms and answer general questions 
  • Build rapport with visitors — remembering their names, stories, and preferences 
  • Maintain a clean, calm, and welcoming front area 
  • Use scheduling software and office tech efficiently 
  • Help out wherever needed — we’re a collaborative team 

What You Need 

  • Calm energy, attention to detail, and a strong team spirit 
  • Ability to multitask and stay organized in a busy environment 
  • Comfortable using digital tools like email, scheduling systems, and databases 
  • A strong sense of privacy and confidentiality (or willingness to learn) 
  • 1+ year of experience in fast-paced, service-oriented roles 
  • High School Diploma or GED 

Why You’ll Love It 

  • A consistent schedule: 3 days/week (13-hour shifts) 
  • Fulfillment – make a real difference for others by providing outstanding service 
  • Room to grow – with clear career paths and skill-building opportunities 
  • Paid time off – 10 PTO days (15 after first year) + 10 paid holidays 
  • Excellent health, dental, and vision coverage — we cover 90% 
  • We help you plan for the future with a 401k plan 
  • Earn rewards for referring great people to our team 

Who We Are 
We’re committed to delivering exceptional experiences and innovative solutions. By combining the latest technology with a people-first approach, we help our visitors improve their lives in ways that matter. 

We are an Equal Opportunity Employer — if you’re qualified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire.

Ready to apply to Serenity Mental Health Centers?
Apply to Serenity Mental Health Centers

About Serenity Mental Health Centers

Serenity Mental Health Centers was founded in 2017 in response to the pressing need for more effective treatment for various mental health conditions, including anxiety, depression, and bipolar disorder. What began as a single clinic, has grown into a network of clinics across the United States.

Our primary mission is to provide accessible, personalized mental health treatments to every community we serve. We remain committed to staying at the forefront of medical research, offering evidence-based treatments that extend beyond mainstream, one-size-fits-all methods. Our highly experienced psychiatrists specialize in the latest and most effective treatments for mental health conditions. When you choose Serenity, your psychiatrist will take the time to understand your needs, concerns, and feelings, guiding you toward a path to recovery with unwavering support from our team.

See all jobs at Serenity Mental Health Centers →

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