As a D365 and Power Platform Solution Architect, you will be responsible for translating the needs of the business into technical designs which can be moulded into high performing, highly available, extensible, and efficient software systems.

The D365 and Power Platform Solution Architect will provide domain expertise across the D365 suite of applications and the Power Platform and will support all technical implementations of the D365 and Power Platform suite of applications and related integrations, especially focussing on the Vista & other company wide initiatives

The role will demonstrate core competency in the processes and provide guidance and knowledge to the internal team as well as the 3rd Party SI team on all technical aspects.

Requirements

What You'll Do:

• Have responsibility for designing solutions that may involve a combination of in-house enterprise-grade solutions and related products across one or more teams and/or third parties. This will involve working with other functions in ETS (Architecture, Infrastructure, Service Delivery, Security, Business Analysis, etc), stakeholder functions 3rd parties who will all be engaged to develop high-level designs.
• Be responsible for identifying, assessing, and selecting the most appropriate technologies, architectural styles and patterns needed to deliver a software solution, in conjunction with other functions in ETS
• Assist in diagnosing key constraints and issues within core back-office systems and help drive resolution through a collaborative working approach
• Have an ‘AI first’ approach in considering the existing D365 Co Pilots, their application and licensing and how they could simplify or augment business processes
• Work closely with architects, ETS functions, business analysts and partners to ensure that solutions can be translated into working, high quality solutions and be clearly articulated to the team
• Work closely with third parties/vendors involved to ensure fitment of the end-to-end solutions
• Develop strong relationships with Business stakeholders, Product Owners and other Teams; both within ETS and across the organization to guarantee that solution designs map to the requirements of the business and are aligned to the roadmap of partner teams and the wider strategic roadmap of the company
• Support project and programme management to understand, communicate and manage technical dependencies across platforms and projects
• Ensure that any non-functional requirements, environmental or technology constraints are captured, considered, and addressed as part of the solution design
• Assure that Architectural standards are met and that key artefacts are produced and maintained
• Work with Architects to ensure the continual improvement of the architecture and engineering practices
• Guide and mentor within the teams you work with, and provide feedback to the line managers around performance and reviews; and seek out and actively promote ideas and techniques in the community – both internally and externally
• Review, feedback and validate all technical designs and implementation plans of the 3rd party SI / vendors
• Provide technical knowledge and understand of existing applications, data & integration configuration
• Own collation and delivery of Control Risks’ Non-Functional Requirements to the project
• Accountable for the assurance of the technical design, system configuration, data structures, projected performance, security, integration, resilience of D365 and Power Platform solutions
• Accountable for ensuring appropriate resilience is built into the technical design of the solution to maximise availability of platform in accordance with business need
• Accountable for the identification of all integrations with other systems/services and work with 3rd party SI to accommodate in the D365 solutions
• Work with the test managers for the assurance of the test strategy and execution to ensure all technical defects are identified and remediated ahead of release into production
• Proactively identify and highlight all risks and issues with technical transitions. Ensure risks and issues are raised to project leadership team through the appropriate governance and work with 3rd party SI to mitigate.
• Work with the Delivery Managers concerned to support and resolve post-implementation defects/issues
• Engage with the design authority on all solution designs, technical specifications and detailed low-level architecture discussions
• Troubleshoot technical issues encountered during development and/or deployment
• Ensure Information Security have reviewed and signed off all technical solution designs
• Support the Service Design and Transition activities to ensure all technical, operations and lifecycle implications of the D365 and Power Platform solutions are considered
• Review technical and operational documentation associated with the D365 and Power Platform solutions
• Provide support to the service transition activities to ensure smooth transition of technical platforms from development into production
• Power Platform: Ensure existing Power Platform projects are supported (Power Automate, Power BI, Power Apps), engage in understanding new requirements and impact on the business flows, focused on the D365 solutions overall architecture
• Data and Reporting: Represent D365 reporting holistically from all platforms, working with the data engineers and architects to ensure application reporting is delivered as required for the business
• Provide understanding for the transition of existing legacy platforms as required
• Work with support teams to deliver timely feature releases and hotfix updates, work with the teams to design and test and schedule CAB releases for the platforms as designed for LCS

Who You Are:

• Proven experience in working with or implementing the D365 suite solutions and the Power Platform, including associated reporting and integration architectures
• Excellent and proven design capabilities, preferably in a micro-services architecture as well as working with and influencing 3rd parties to develop the right solution
• Proven experience of helping teams to successfully deliver complex, highly performing and high-quality software systems, both from Engineering and Architectural standpoints
• Experience shaping both functional and non-functional requirements, ideally within a high-volume and geographically dispersed global integrated ERP-CRM environment
• Ability to assess 3rd Party products and technologies, along with being able to evaluate whether to take a build or buy approach
• Ability to use AI tools like the Co Pilot Studio and D365 Co Pilots in simplifying and/or augmenting business processes, including licence considerations
• Experienced at effectively communicating technical designs to both technical and non-technical audiences; familiar with modelling languages and producing formal design artifacts to convey designs, but is equally comfortable translating them into a higher-level view
• Experience of the full software development lifecycle, along with an appreciation of quality assurance, continuous integration/delivery, and the benefits of automation
• Experience and understanding of Agile practices and the ability to gauge the appropriate amount of up-front design that will be required to ensure the team can build, but are not overly restricted or constrained by the design should changes be required
• Excellent communication and influencing skills, being able to adapt according to target audience.
• Strategic thinking, delivering artefacts such as future state architectures and roadmaps that consider the wider and longer-term implications while maintaining pragmatism
• Appropriate planning to support the delivery of core capabilities in a fast-paced environment
• IT applications, operations, service, and support organizations in a global business
• Data migration tools processing (DMF), analysis and Microsoft LCS management tools
• Experience in managing DevOps projects in an Agile environment

Desirable

• Implementing and supporting Microsoft D365 solutions, Microsoft Power Platform solutions and Microsoft Data solutions (Data Lake, Data Factory, Data Warehouse)
• MS SQL DB, TSQL language, ETL, SSRS, SSIS Experience
• Dataverse, Common Data Services, Synapse Experience
• Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management.
• Proven ability to communicate technical concepts to non-technical people to enhance understanding and drive to decisions that lead to positive outcomes
• Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strong organisational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and continual improvement and Life Cycle management

Problem Solving

• Takes responsibility to analyse the situation to provide and/or escalate the solution

Innovation & Creativity

• Shows initiative in work, contributing new solutions or ways of doing things

Applied Thinking/Decision Making

• Determines or knows field of own decision making; knows when to escalate

Results Oriented

• Is clear, commits and delivers on what is required in the role and strives to exceed expectations
• Shows drive and determination to achieve high standards
• Communication, planning work and influencing
• Communicates clearly verbally and in writing

Leads by example

• sets and generates commitment to goals, exceed targets
• Is a trusted expert and advisor
• Leads a service culture; ensures customer/client is at the heart of everything the business does
• Understands and translates key drivers and capabilities for business performance
• Constantly focuses on global implications of activities and applies to own activities, solutions and collaborations
• Shows courage amid change, positively embracing, promoting and using its benefits, while supporting individuals and maintaining effectiveness throughout
• Sets and communicates clear direction to deliver work in line with global/departmental goals and objectives

Benefits

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status”

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.