The Company

Our client creates sustainable fashion that honours and empowers the diverse female form. They craft timeless designs with intention and care, using eco-friendly materials and ethical production practices. Their philosophy, "Buy Less, Choose Well, Make it Last," underpins their slow fashion approach.

Our client is a consciously crafted clothing brand with roots in Torquay, Australia, and a heart in Bali, where each piece is ethically made. Rooted in sustainability, ethical production, and mindful living, they create timeless, versatile clothing designed for movement and everyday wear. Their collections embrace natural fibres, earthy tones, and effortless silhouettes that honour both the wearer and the world around them.

At our client, their foundation is Connection—to their community, to the Earth, and to the self. They are a place where women feel inspired, seen, and understood, and can reconnect with nature and their own right to be soft and live fully. Every decision they make is rooted in deep intention.

The Role

The Supply Chain Manager owns our client’s end-to-end supply chain, turning demand, inventory and procurement into a reliable, data-driven decision system. The role moves beyond transactional buying and forecasting toward demand intelligence, margin stewardship and supply resilience—ensuring that materials and finished products flow efficiently, ethically and sustainably from suppliers to customers across all channels and regions (AU, EU, US). It is a cross-functional, strategic role that secures the operational foundation our client needs to scale, protect margin and grow its positive impact.

• Reports to: Chief Operating Officer (COO)
• Employment: Full-Time Permanent
• Location: Canggu, Bali, Indonesia (Onsite)

Key Responsibilities

1. Demand & Inventory Planning

• Sales Forecasting: Analyze historical data, seasonality, market trends and customer behavior to build and continuously improve demand forecasts by product, region and channel, driving toward high forecast accuracy on top SKUs and core categories.
• New Product Forecasting: Use benchmarking and collaboration with Design, Buyer and Marketing to model demand for new releases and capsule drops with limited sales history, reducing new-launch stockouts.
• Inventory Health & Cash Efficiency: Balance availability, inventory turnover and cash across online and retail channels; define and track stock KPIs and targets to reduce excess and slow-moving inventory holding costs.
• Safety Stock & Stockout Management: Maintain safety-stock coverage for priority SKUs during peak periods and keep out-of-stock rates within target globally and on core sizes; analyze backorders and stockouts to refine replenishment cycles
• Replenishment & Multi-Warehouse Allocation: Plan stock levels and replenishment across fulfillment centers (AU, EU, US) according to forecasted regional demand, and define how orders are placed and split across warehouses.
• Retail & New Store Support: Support new store openings with stock, allocation and replenishment logic, coordinating with the relevant teams to define clear processes.
• Demand Risk Management: Identify and respond to demand risks, including unexpected spikes or downturns, to mitigate operational disruption.

2) Sourcing & Procurement

• Raw Material Sourcing: Identify, evaluate and secure sustainable and ethical sources of fabrics, trims, packaging and other production materials.
• Manufacturer Sourcing: Source and qualify new manufacturing partners for new product categories or capacity expansion (e.g. woven, knit, plant viscose, swim & intimates, plant-dye), ensuring alignment with our ethical standards.
• Geographic Production Expansion: Lead the exploration and development of new production hubs beyond Bali and, potentially, beyond Indonesia—identifying manufacturers and fabric sources in other markets (e.g. China, India, Vietnam) to scale capacity, access new fabrics and reduce concentration risk, while maintaining our ethical and quality standards.
• Supplier Diversification & Risk Reduction: Reduce dependency on any single fabric supplier, validate qualified back-up suppliers per key category, and build contingency plans to mitigate fabric and capacity shortages.
• Purchase Planning: Forecast and plan material needs in collaboration with Production and Design to ensure timely availability while minimizing waste.
• Forward Capacity & Material Locking: Confirm fabric and production capacity ahead of launches (target ~6 months pre-launch) and validate a capacity plan that supports planned YoY growth without increasing lead times.
• Cost & Margin Governance: Negotiate prices and payment terms and move procurement from transactional buying to margin stewardship—enforcing cost discipline against the agreed cost baseline, maintaining price variance within target at PO level, and implementing live cost & margin tracking for top suppliers and fabrics.
• Pricing Schemes: Co-develop and maintain regional pricing schemes (AU, US, EU, Bali) accounting for taxes, conversion-rate loss and amortization.

3) Business Intelligence, Reporting & Systems

• Single Source of Truth: Ensure all demand and inventory reporting is traceable to a single, reliable source of truth, eliminating data silos and forecast/stock disputes.
• Data & ERP Readiness: Rationalize and clean the product database and operational logic to support the sales dashboard and prepare for future ERP implementation; contribute to BI and dashboard development with the Data team.
• Scenario-Based Analysis: Build scenario models (e.g. high-growth, launch delay, supplier overload) with clear business impact so stakeholders understand the trade-offs of each decision, and reduce decision lead time through faster access to reliable insights.
• Reporting & Forecasting: Deliver monthly demand and stock reports with variance vs. business plan, and publish a quarterly stock health and risk report shared cross-functionally.

4) Launch Excellence & Scale Readiness

• Launch Planning Discipline: Standardize launch readiness across all collections, delivering a stock readiness & allocation report ahead of each launch and keeping planned vs. actual allocation variance within target.
• Availability at Launch: Maintain high availability of top SKUs at launch in the primary warehouse.
• Scale Readiness & Stress Testing: Ensure the supply chain can absorb growth and volatility—maintaining peak-period safety-stock coverage and preventing lead-time increases or reliance on emergency production and freight.

5) Cross-Functional Alignment & Knowledge Enablement

• S&OP / Structured Rhythm: Lead or support cross-functional Sales & Operations Planning and embed supply chain into business planning cycles through regular demand, stock and production reviews.
• Pre-Launch Alignment: Drive alignment on demand and supply assumptions ahead of each new collection, and introduce a formal assumption sign-off to reduce late changes and unrealistic volume requests.
• Knowledge Transparency: Make supply chain logic understandable and usable for non-supply-chain teams (MOQ, lead times, constraints), codifying knowledge to reduce key-person dependency.

6) Team Leadership & Management (for future team)

• Leadership & Vision: Set a clear direction for the supply chain function, commit the team to its annual OKRs, and motivate and support the team through its ups and downs.
• Development & Mentorship: Give regular, constructive feedback, delegate responsibilities that match team members’ abilities, and help them grow.
• Accountability & Adaptability: Own outcomes with honesty and fairness, manage resources efficiently, and stay calm and flexible under pressure or changing business conditions.

Requirements

Experience

• Background: 8+ years in supply chain, demand planning, procurement or operations, ideally within fashion, apparel, retail or a product-led e-commerce business.
• End-to-End Ownership: Proven experience managing the full supply chain—from sourcing and procurement to demand planning, inventory and multi-warehouse fulfillment.
• Scaling & Multi-Channel: Track record supporting growth across online and retail channels and multiple regions; experience with international logistics (AU, EU, US) is a strong plus.
• People Management: Experience leading a team and working cross-functionally with Design, Buyer, Production, Marketing and Data.
• International Sourcing (Strong Plus): Familiarity with how production and fabric sourcing work in major apparel-manufacturing markets—particularly China, India and Vietnam—is a strong plus, both for production scalability and for sourcing new fabrics as we expand beyond Bali and Indonesia.

Skills & Competencies

• Data & Analytics: Strong analytical and quantitative skills; highly comfortable with spreadsheets and data analysis, and able to turn data into clear decisions. Experience with BI dashboards or ERP systems (or readiness to help implement one) is valued.
• Forecasting & Planning: Solid grasp of demand forecasting, S&OP, inventory and replenishment planning, and safety-stock strategy.
• Procurement & Negotiation: Confident negotiating cost and terms with suppliers and managing cost, margin and pricing with discipline.
• Systems Thinking: Able to design clear processes and SOPs, and to communicate supply chain logic simply to non-specialist teams.
• Languages: Fluent English (working language) & Indonesian are a plus.

Values & Mindset

• Ethical & Sustainable: Genuine commitment to ethical sourcing and sustainability, aligned with Indigo Luna’s values.
• Ownership & Adaptability: Proactive, organized and resilient; comfortable making decisions in a fast-moving, evolving environment.
• Collaboration: Warm, transparent communicator who builds trust across teams.

Benefits

Why Our Client?

1. Join a warm, thoughtful team committed to conscious creation and mindful growth.
2. Work with a brand that values integrity, artistry, femininity, and emotional connection.
3. Creative autonomy and space to experiment, explore, and shape our social voice.
4. Flexible work environment.
5. Opportunity to play a key role in defining the future of our client’s digital presence and storytelling.

Our client is a values-led company. The ideal candidate will live and breathe these principles:

• Integrity: Being honest in our practices and communications.
• Responsibility: Always prioritising people and planet over profit.
• Empathy: Working as one team and treating all people with respect.
• Innovation: Continuously seeking better ways of working and growing.
• Growth & Wellbeing: Investing in personal development and fostering a healthy work-life balance.

If you are a highly capable professional who is ready to translate your intention into meaningful work within a purpose-led organisation, we encourage you to apply!