About this Customer Supply Administrator role at Weetabix
Customer Supply Administrator - 12 Month FTC
At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected.
Closing date: 21st July 2026
Interview process: Two Stage Interview Process
Working pattern: You’ll spend three days a week in the office, creating great opportunities to collaborate, strengthen team connections and build high‑impact working relationships face to face.
We’re happy to make reasonable adjustments throughout the recruitment process. Just let us know how we can support you.
The Recipe (About the Role)
The Customer Supply Administrator ensures the timely and accurate processing of customer orders and the preparation of export attestations and shipping documentation for the UK, EU/NI, and global markets. This role links Sales, Supply Chain, Logistics, Finance, and Quality teams, ensuring service levels are met and protecting the business from customs and compliance risks.
- Manage domestic and export customer orders from order entry through to delivery, ensuring accurate pricing, customer data, fulfilment coordination and issue resolution to maintain high service levels.
- Prepare and control export documentation and attestations, ensuring all customs, compliance and shipping requirements are met, with accurate helping evidence and timely clearance of international shipments.
- Work with operational performance and continuous improvement by monitoring service metrics, maintaining robust processes and providing cover for the International Customer Supply Planner when required.
The Ingredients (What we need from you)
Key Know How:
- Demonstrable attention to detail in documentation-heavy processes
- Strong customer-facing communication and issue resolution
Nice To Have:
- Experience in FMCG order processing, customer operations, logistics administration, or export admin.
- Experience with export documentation and broker/forwarder coordination.
- Exposure to food/FMCG compliance environments (BRCGS/ISO/customer audits).
- Familiarity with preferential origin statements and working with evidence expectations.
- Training in customs, trade compliance, or supply chain certification.
Your Bowl of Perks (Benefits)
Competitive salary & Annual Flexible benefits
We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside work.
- Annual bonus
- Double-matched pension scheme (up to 12% from us)
- 25 days annual leave increasing with service
- Annual Salary review
- Healthcare plan
- Discounted Weetabix products
To support our employees, we also offer:
- Continued investment in your personal development
- We believe in balance, whether it's for family, rest or simply time for you. As well as your holiday entitlement, you can purchase up to 5 days of additional annual leave
- Access to 24/7 counselling service (via Grocery Aid partnership)
- The freedom of Flexible Work Opportunities
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens filled with our delicious products for you to enjoy
To learn more about life at Weetabix, visit our careers page: https://careers.weetabixfoodcompany.co.uk/
Please note: We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges.
Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship.
We utilise our Preferred Agency Supplier Partners as and when we require additional support
