Jobs Companies Powerdot Customer Care 1 year Internship - French & English Speaker

About this Customer Care 1 year Internship - French & English Speaker role at Powerdot

Powerdot · Onsite · Lisbon

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly: our network, our partners, ourselves.

Don’t stop reading, the best part’s coming up 👇🏼

Internship details:

  • Languages: French and English speakers (both mandatory!) / Portuguese, Spanish or Polish (nice-to-have)
  • Location: This internship is on-site, in Lisbon at Amoreiras Square
  • Contract Type: Internship - 3 months with possible extension or conversion to full-time
  • Salary: 920EUR gross monthly + 10.20 per/ day of meal allowance paid by Coverflex
  • Working hours: 9-hour shifts between 7 AM and 10PM (Portuguese time) with 1 hour for lunch break, with two consecutive days off per week.

How You’ll Shape Our Story:

Key Responsibilities during the Internship:

  • Assist customers via multiple channels: calls, emails and more
  • Investigate and resolve issues by identifying root causes and solutions
  • Monitor our charging network and act quickly to address any incidents
  • Master various tools and knowledge bases to provide excellent support
  • Communicate effectively with internal teams and external partners

This Is About You, Not Us 🫵🏼:

  • Languages: Fluency in French and English (written and spoken), other languages like Portuguese, Spanish, or Polish are a big plus!
  • Empathy: You understand and care about the user experience
  • Communication: Excellent written and verbal skills, adaptable to various channels
  • Proactive Attitude: You work well independently in a fast-moving environment
  • Passion for Sustainability: Enthusiasm for electric mobility is a strong advantage
  • Location: Based in Lisbon or willing to relocate. Must be flexible to work rotating shifts.

How you'll be Powered up?

  • Free office snacks and unlimited coffee & Meal allowance for every worked day
  • Hands-on experience in a dynamic, multi-country operation.
  • A chance to develop professional communication and problem-solving skills in both English and Polish (Spanish, French and Portuguese are a plus).
  • Insight into the growing electric mobility sector.
  • Possibility to turn into a Full-Time contract

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 

 

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About Powerdot

 

 


Want to join our team? Check the opportunities below!

Powerdot started with the vision that charging your car should be as easy as charging your smartphone. And so for that to happen, chargers need to be available where people naturally spend their days.

Our mission? is as simple as ambitious - Accelerate Sustainable Mobility by investing in, installing, and operating EV chargers with a cutting-edge business model. We help businesses find the right charging solutions for their customers. Today, we’ve partnered with over 1,200 businesses across Portugal, Spain, France, Belgium, Luxembourg, and Poland, with more than 2,200 contracted locations.

Who are we? 🤝 Firstly, we are Partner Obsessed creating bespoke solutions to better serve our partners’ customers. 💡 Secondly, we love the challenge of making EV charging simpler, readily available, and integrated with diverse retail and service experiences. 📈 Finally, we are all about growing, expanding our network, our partners’ businesses, and the professional development of our team, all while driving the EV ecosystem forward.

Who are you? We seek empowered top performers who share our mission and values, and who are ready to think disruptively and join our exciting journey. 🚀

See all jobs at Powerdot →

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