About this Compliance Specialist role at Strive Pharmacy
Company Overview:
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.
Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.
We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.
Mission:
Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.
Location: Remote
Position Type: Full-Time
Schedule: 1st Shift | 9:00 AM – 5:00 PM MST
Compensation Range: $130,000 - $135,000
Position Overview:
The Partnership Compliance Manager is a licensed pharmacist dedicated exclusively to managing provider and clinic relationships from a compliance standpoint. With approximately 3,500 clinics in the onboarding pipeline, this role will build and entirely own Strive’s partner-facing compliance infrastructure - including proactive provider education, sales team compliance training, and strategic clinic liaison engagement. This is a highly focused, standalone function; it does not absorb unrelated compliance tasks or support general compliance operations.
Key Responsibilities:
- Onboarding Support & Edge Case Resolution: Serve as the compliance escalation point for the Onboarding team on complex, non-standard credential issues (e.g., residential address determinations, multi-location configurations, telehealth distinctions, DBA discrepancies, and prescriber anomalies). Provide documented, consistent rulings to minimize VP-level escalations.
- Provider & Clinic Investigations: Lead investigations triggered by prescribing pattern anomalies, credential lapses, or flagged behaviors. Produce written summaries outlining findings, root causes, and recommended dispositions, and directly communicate outcomes to providers and clinic administrators.
- Sales Team Compliance Training: Build and deliver Strive’s first structured compliance training program for the Sales team covering state-specific credentialing requirements, prescribing red flags, 503A validity standards, and commercial representation boundaries. Establish a clear intake process and SLA for sales inquiries.
- Provider-Facing Education & Liaison: Develop and deliver webinars and written educational materials (one-pagers, reference guides, FAQs) for clinic partners on controlled substance prescribing, tele-health obligations, and BUD-compliant dispensing practices. Act as a proactive resource to achieve compliant retention rather than reactive enforcement.
- Scope Discipline: This specialized position strictly excludes general compliance operations, SOP drafting, quality events, final prescription verification, or pre-clearance sales support.
Required Qualifications:
- Education & Licensure: Active pharmacist licensure in good standing (RPh or PharmD).
- Experience: 2+ years of post-licensure experience with direct exposure to compliance, regulatory affairs, provider relations, or specialty/compounding pharmacy operations.
- Regulatory Knowledge: Working knowledge of DEA controlled substance prescribing requirements (including multi-state and telehealth prescriber registration) and familiarity with the 503A compounding regulatory framework and state Board of Pharmacy processes.
- Communication: Demonstrated ability to articulate complex regulatory and compliance requirements to non-clinical audiences (Sales staff, clinic administrators, and providers) with authority and minimal friction.
Preferred Qualifications:
- PharmD with a residency, fellowship, or prior professional experience in regulatory, managed care, or ambulatory care settings.
- Prior experience working within a 503A or 503B compounding pharmacy environment.
- Direct exposure to Board of Pharmacy complaint responses, formal provider investigations, or compliance program development.
- Experience designing, building, or delivering compliance training or continuing education (CE) programs.
Work Environment:
This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
Join Us in Making an Impact:
At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.
Benefits/ Perks:
Strive Pharmacy offers a comprehensive benefits package, including:
- Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
- Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
- Paid time off
- Sick time
- FSA and HSA options
- Parental leave
- 401(k) with employer matching
- Life insurance
- Vision and dental insurance
- Veterinary insurance
Culture:
Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace.
EEO:
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
