Jobs Companies Xcellink Pte Ltd Competency Program Development Manager

About this Competency Program Development Manager role at Xcellink Pte Ltd

Xcellink Pte Ltd · Singapore, South West, Singapore

As a Competency Development Program Manager, you will be responsible for leading the growth, design, and execution of the XODA Training Academy’s programs, with the goal of building a strong pipeline of skilled talent and establishing the academy as a valued partner to industry. You will play a key role in designing, promoting, and managing innovative traineeship programs aimed at addressing the growing technical talent gap. You will lead initiatives that build future-ready skill sets across key technology areas and strengthen our ecosystem by cultivating both internal and external competencies.

Requirements

Role and responsibilities:

1. Business Development and Growth

  • Develop and execute strategies to grow the Training Academy as a commercial and strategic business unit.
  • Promote and position the traineeship and training programs to industry partners as a solution to build internal competencies and address talent gaps.
  • Identify new markets and partnership opportunities to expand the Academy’s reach and impact.
  • Build strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and employment pathways for trainees.

2. Program Management

  • Lead the design and delivery of end-to-end training and talent programs, ensuring alignment with client goals, timelines, and business objectives.
  • Manage day-to-day operations of the academy, including scheduling, resource planning, budget oversight, and quality control.
  • Track and report on key performance metrics such as placement outcomes, client satisfaction, and revenue growth.
  • Continuously improve program offerings to stay relevant to industry needs and evolving technologies.

3. Trainee Engagement and Support

  • Oversee the recruitment, onboarding, and development of trainees, ensuring a high-quality experience and successful career transitions.
  • Provide leadership and guidance to trainees throughout their learning journey, working closely with trainers, mentors, and hiring partners.
  • Monitor trainee progress and address challenges proactively to support successful outcomes.

4. Curriculum and Program Development

  • Design and implement competency-based learning pathways focused on in-demand technical skills and industry requirements.
  • Collaborate with subject matter experts and partners to create relevant, up-to-date training content.
  • Ensure the academy’s curriculum remains adaptive to changing workforce trends and technology developments.

5. Data-Driven Strategy

  • Use data and insights to assess program performance, identify trends, and guide strategic decisions.
  • Provide regular reports and recommendations to senior management to drive continuous improvement and impact.

6. Stakeholder and Relationship Management

  • Act as a key point of contact for client stakeholders, including HR leaders, business managers, and executives.
  • Build trust and maintain strong working relationships to support long-term collaboration and client retention.

7. Internal Collaboration

  • Work closely with internal teams—including consultants, trainers, analysts, and business development staff—to deliver integrated, high-quality solutions.
  • Contribute to knowledge sharing and capability building within the team.

8. Thought Leadership

  • Stay informed on industry and workforce trends, emerging technologies, and evolving training models.

Contribute to content development, speaking engagements, or advisory initiatives that position the Training Academy as a thought leader in technical talent development.

Skills

-Excellent organizational and project management abilities.

Exceptional communication and presentation skills, with the ability to influence and persuade stakeholders at all levels.

- Ability to work independently and as part of a team.- Ability to generate innovative ideas and creative solutions to marketing challenges.

- Strong consulting and client management skills with the ability to build rapport and credibility with senior leaders

Proven experience in leading transformational change initiatives and managing complex projects.- Excellent problem-solving and analytical skills, with the ability to translate data into actionable insights.- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment

.- Proficiency in Microsoft Office Suite and experience with HRIS and talent management systems.

Benefits

Benefits

· Competitive salary and benefits package

· Opportunities for professional development and career growth· A collaborative and supportive work environment· The opportunity to work with leading organizations and make a significant impact on their talent and transformation strategies

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About Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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