Michael & Associates is a Texas-based law firm seeking a Bilingual Legal Collections Assistant to join our remote team.

This role is well suited for bilingual professionals with experience in collections, accounts receivable, or customer service. Strong English and Spanish communication skills, attention to detail, and a professional approach to client interactions are essential.

In this position, you'll support billing and collections activities, communicate with clients regarding account balances, and provide administrative support to the legal team. We're looking for someone who is organized, dependable, and able to manage multiple priorities in a remote work environment.

Key Responsibilities

Client Communication

• Contact clients by phone, email, and text regarding account balances.
• Discuss payment options and assist clients with resolving account-related concerns.
• Provide professional customer service in both English and Spanish.

Administrative Support

• Assist attorneys and staff with scheduling, document preparation, file management, correspondence, and record maintenance.

Account Management

• Maintain accurate client account records.
• Monitor outstanding balances and perform timely follow-up.
• Document collection activities and account updates.

Bilingual Client Support

• Serve as a point of contact for English- and Spanish-speaking clients.
• Help ensure clear communication and a positive client experience.

Requirements

• 2+ years of experience in collections, accounts receivable, or a related role.
• Professional fluency in Spanish with strong English communication skills.
• Strong customer service, negotiation, and problem-solving abilities.
• Highly organized with the ability to manage multiple tasks effectively.
• Ability to handle sensitive information with professionalism and discretion.
• Reliable computer equipment and internet connection to support remote work.

Important: Please upload the most recent version of your resume in English, with clear details about your collections, accounts receivable, customer account management, or related experience. Including key responsibilities and accomplishments will help our team review your application accurately and efficiently.

This is a full-time opportunity with an established organization that values long-term team members. Comprehensive training and ongoing support are provided to help new hires succeed in their roles and integrate smoothly into the team.

Benefits

• Salary Range: $7 USD per hour
• Enjoy a permanent work-from-home setup!
• Career Growth – Unlock opportunities for advancement and professional development.
• Innovative Culture – Thrive in a collaborative, inclusive environment that values creativity and new ideas.