Jobs Companies Eliot Community Human Services Clinical Outreach Navigator

About this Clinical Outreach Navigator role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Boston

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a Clinical Outreach Navigator to join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in.  Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness.

The ideal candidate for the Clinical Outreach Navigator is a master's-level professional with a strong commitment to mental health recovery and a background in working with adults experiencing severe mental illness or homelessness. This individual excels at building supportive relationships,  is skilled in providing community-based care and collaborating effectively with a multidisciplinary team. They will provide direct clinical support, crisis response, and harm reduction counseling.

Responsibilities:  

  • Provides direct clinical support to assigned individuals including the provision of harm reduction counseling/education and appropriate supplies to mitigate risk of overdose
  • Provides weekly clinical support to program staff and clients.
  • Consult with multidisciplinary team to support identified clients with complex behavioral health profiles, substance use disorders, and complex medical illnesses with appropriate resources and strategic interventions.
  • Support team in all aspects of housing placement, transition and orientation
  • Responds to crisis/high risk situations collaboratively with leadership and field personnel
  • Establish and maintain collaborative relationships with outside agencies.
  •  Meet with high risk clients on the street within BOS team, in treatment programs, hospitals and houses of correction in order to assess, establish and maintain continuity of care.

Qualifications

  • Master’s degree in related fields 
  • Experience working with adults with severe and persistent mental illness or homelessness. 
  • Ability to provide flexible services that are community based and focused on team work.
  • Must have a valid driver’s license and reliable transportation.

Schedule: Monday-Friday, 9am-5pm

 

Annual Salary
$70,000$70,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Apply to Eliot Community Human Services

About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

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