Job Title: Clinical Affairs Director
Location:  USA – Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

The Director of Clinical Affairs is a strategic leader responsible for shaping the future of clinical affairs through thought leadership, governance, compliance, product innovation, and client engagement. This role serves as a critical bridge between frontline clinical expertise and PCC’s technology solutions, ensuring the seamless integration of best practices, regulatory compliance, and value-driven care to enhance patient outcomes.

This role is an opportunity to transform healthcare through clinical innovation, technology, and strategic leadership. As the Director of Clinical Affairs, you will play a key role in advancing patient care, optimizing clinical solutions, and shaping the future of healthcare delivery. This role reports to the Chief Medical Officer for Senior Care. 

Key Responsibilities:

Strategic Clinical Leadership & Industry Influence

• Establish PCC as an industry leader by embedding national and state-level clinical policies, regulatory trends, and value-based care strategies.
• Engage in professional forums, advisory boards, and regulatory discussions to advocate for innovative care delivery solutions.
• Strengthen PCC’s market position through clinical insights, thought leadership content, and strategic partnerships.

Clinical Governance & Best Practice Integration

• Lead the development and implementation of evidence-based clinical practices, nursing standards, and medication safety protocols.
• Manage and guide a team of licensed professionals and clinical SMEs to ensure PCC’s solutions align with real-world clinical workflows.
• Drive compliance with healthcare regulations, ensuring PCC’s solutions support patient safety and operational excellence.

Clinical Product Strategy & Development

• Serve as a clinical SME, bridging the gap between clinical best practices and product innovation.
• Collaborate with product and engineering teams to enhance medication management, decision-support tools, and workflow optimization solutions.
• Drive continuous improvement by integrating user feedback, emerging clinical trends, and regulatory updates into the product roadmap.

Client Engagement & Outcome Optimization

• Partner with health care delivery leaders, skilled nursing executives, and quality officers to implement clinical transformation initiatives.
• Develop customized solutions that enhance clinical effectiveness, patient safety, and care coordination.
• Guide the adoption of evidence-based solutions to ensure measurable quality improvements and regulatory compliance.

Cross-Functional Collaboration & Market Growth

• Collaborate with sales, marketing, product, and operations teams to ensure PCC’s solutions meet clinical needs and drive adoption.
• Monitor industry trends to proactively position PCC’s solutions as innovative, scalable, and regulatory-compliant.
• Act as a trusted clinical advisor to inform market expansion and competitive differentiation strategies.
• Lead the projects that are brought to the Clinical Affairs Committee for review.

Required Skills & Qualifications:

• Advanced degree in Nursing, Healthcare Administration, or a related field (MSN, DNP, or equivalent preferred).
• 10+ years of clinical experience, with at least 5 years in a leadership or strategic advisory role.
• Expertise in clinical governance, healthcare regulations, and value-based care models.
• Experience working with health technology solutions, clinical decision support systems, or healthcare IT platforms.
• Proven ability to influence policy, regulatory trends, and industry best practices at national and state levels.
• Strong leadership, communication, and stakeholder engagement skills.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $153,400 - $170,400 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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