About this Channels Operations Intern role at Spreetail
Our Channels team runs relationships and expansion across 6 channels in 6 countries — Amazon alone drives 80% of our revenue. This is a hands-on, 12-month placement for a student who wants real responsibility, not busywork.
You'll sit next to the Channels Manager and become the operational backbone of the team: tracking live performance data, building the reporting that drives daily decisions, and helping protect the Amazon Prime Badge that underpins 65% of our sales. You'll see your work used immediately, by real people, for real decisions.
No prior experience needed. We'll teach you the industry, the systems, and the metrics. What you bring is drive, curiosity, and the ability to stay organised when things move fast.
How you will achieve success:
Account Health Monitoring: Oversee daily performance and Seller-Fulfilled Prime (SFP) metrics across 30+ Amazon accounts to proactively identify anomalies and protect Prime eligibility.
Reporting & Modeling: Build and maintain Excel reporting models that distill complex, raw account data into clear, actionable insights for leadership.
Performance Analysis: Conduct deep-dive investigations into metric fluctuations, providing data-backed root cause analysis and recommendations for improvement.
Prime Subject Matter Expertise: Serve as the internal authority on SFP requirements and metric weighting, advising cross-functional teams and brand partners on performance standards.
Risk Mitigation Strategy: Identify emerging risks to Prime Badges and lead the development and execution of corrective action plans.
Operational Alignment: Partner with Content and Customer Experience teams to ensure all workstreams are synchronized and aligned with channel-wide performance goals.
Channel Expansion: Support international and multi-channel growth initiatives by providing ad-hoc analysis and strategic data support for new market entries.
Managerial Coverage: Provide reliable operational support and decision-making coverage for the Channels Manager, ensuring continuity during out-of-office periods..
