Jobs Companies Pacific Aviation Centralized Load Control Customer Service Agent (TP)

About this Centralized Load Control Customer Service Agent (TP) role at Pacific Aviation

Pacific Aviation · San Francisco, California, United States

Pacific Aviation is hiring experienced team members to perform centralized load control at San Francisco International (SFO) to support secure and efficient aircraft operations. This is a part-time position, ideal for candidates who are detail-oriented, safety-conscious, and thrive in behind-the-scenes aviation roles.

As Centralized Load Controller, you’ll play a critical role in coordinating weight and balance, preparing documentation, and ensuring that flights depart safely and on schedule.

Requirements

What You’ll Do

  • Calculate EZFW (estimated zero fuel weight) and transmit to the flight dispatcher.
  • Prepare and complete all flight documentation (checklists, logs, etc.) as required by the airline.
  • Plan ULD requirement for the flight. Send UCM telexes after arrival and departure of aircraft.
  • Double check all incoming documentation (cargo list,
  • loading instructions, NOTOC) and contact the respective staff to correct errors.
  • Communicate special load information (e.g., AVI) to CLC for addition to NOTOC.
  • Notify Loading Supervisor of any weight restrictions and offload cargo per the cargo priority list.
  • Make note of trapped fuel that could affect the ZFW and notify flight dispatcher of significant changes in ZFW.
  • Contact CLC for the final readback.
  • Check the final load sheet for accuracy and present to pilots for signature.
  • Inform the cockpit crew of last-minute changes (LMC) and amend the load sheet accordingly.

What You Bring

  • Fluent in English (written and verbal)
  • Strong attention to detail and documentation accuracy
  • Ability to manage time-sensitive, high-pressure tasks
  • Team player with strong communication and coordination skills
  • Comfortable using technology and airline systems (DCS, telex, email, etc.)
  • Self-motivated, methodical, and able to adapt to unexpected situations
  • Aviation experience or 3+ months in a customer service role preferred
  • Must be legally authorized to work in the U.S.
  • Willingness to complete all required airline and safety training

Schedule

  • Part-Time
  • Varies depending on availability and seasonal demand
  • Must be available on weekends and holidays as needed

Benefits

Benefits

  • Pay: $23.15 per hour + Shift B Premium ($1)
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Uniform Provided
  • Parking Discount
  • Paid Training
  • Referral Bonus
  • Cell Phone Plan Reimbursement
Ready to apply to Pacific Aviation?
Apply to Pacific Aviation

About Pacific Aviation

Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.

Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.

Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.

See all jobs at Pacific Aviation →

Similar jobs

Pacific Aviation
Airline Customer Service Agent SFO - Chinese/English Speakers
Pacific Aviation
⚡ Apply early San Francisco, California, Uni... Onsite $48,672–$48,672
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Airline Customer Service Agent - San Francisco, CA
Pacific Aviation
⚡ Apply early San Francisco, California, Uni... Onsite $48,672–$48,672
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Airline Customer Service Agent - San Jose, CA
Pacific Aviation
⚡ Apply early San Jose, California, United S... Onsite
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Airline Customer Service Agent SFO - Japanese/English Speakers
Pacific Aviation
⚡ Apply early San Francisco, California, Uni... Onsite $48,672–$48,672
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Airline Customer Service Agent - Chinese/English Speakers LAX
Pacific Aviation
⚡ Apply early Los Angeles, California, Unite... Onsite $52,000–$52,000
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Customer Service Agent SFO - Vietnamese/English Speakers
Pacific Aviation
⚡ Apply early San Francisco, California, Uni... Onsite $48,672–$48,672
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Aircraft Cabin Service Supervisor
Pacific Aviation
⚡ Apply early San Francisco, California, Uni... Onsite $54,912–$54,912
● New 👁 Seen ✓ Applied 4d ago
Pacific Aviation
Airport Supervisor - Myrtle Beach International Airport
Pacific Aviation
⚡ Apply early Myrtle Beach, South Carolina,... Onsite $35,360–$35,360
● New 👁 Seen ✓ Applied 1w ago
Pacific Aviation
Cargo Screener - LAX Pacific Aviation
Pacific Aviation
⚡ Apply early Los Angeles, California, Unite... Onsite $52,000–$52,000
● New 👁 Seen ✓ Applied 1w ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free