Case Manager (BA) - PACT at Eliot Community Human Services

About this Case Manager (BA) - PACT role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Danvers

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

Generous Paid Time Off – Vacation, sick time, and paid holidays
Comprehensive Benefits – Medical, dental, and vision plans
Retirement Savings – 401(k) with employer match
Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
Financial Security – 100% company-paid life and accidental death insurance
Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a dedicated Case Manager to join our Program for Assertive Community Treatment (PACT) division. Eliot's Program for Assertive Community Treatment (PACT) is an evidence based model providing treatment, rehabilitation and support for adults with mental illness. This multidisciplinary team provides all inclusive behavioral health treatment and support in the community.

The ideal candidate will be dedicated to improving the lives of adults with mental health challenges and possess the interpersonal skills needed to build meaningful relationships with both the individuals we serve and members of the PACT team. Services are predominantly community based, including at consumers' homes, medical facilities, & other locations.

Responsibilities:

Deliver case management services as part of a multidisciplinary team, acting as primary case manager in alignment with Eliot policies and PACT standards
Collaborate with clients to develop individualized treatment plans and provide ongoing clinical interventions
Conduct timely assessments to evaluate client functioning, strengths, and needs as assigned by clinical leadership
Build therapeutic relationships to support client engagement, recovery, and goal achievement
Participate in rotating on-call coverage and evening shifts, offering crisis support and problem-solving interventions as needed

Qualifications:

Requires a Bachelor’s degree in Psychology or related field
Experience working with adults with severe mental illness
Valid Massachusetts drivers license

Schedule: Monday-Friday 8-4 with one 12-8 shift a week, rotating weekends and holidays

Annual Salary

$48,000—$48,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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About Eliot Community Human Services

About Eliot

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

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