About this Call Center Executive - US Outbound Sales (Voice Process) role at Lytegen
Lytegen · Sahibzada Ajit Singh Nagar, Punjab, India
Position:
Inside Sales Executive / Call Center Executive – US Outbound Sales
Location:
Work from Office only – Mohali (Punjab)
Shift:
US Night Shift (Pure Night Shift)
Working Days:
5 Days Working
(Weekly offs may fall on any 2 days of the week, including split offs, based on business requirements)
Key Responsibilities:
- Handle outbound sales calls for the US process
- Engage potential customers and drive sales conversions
- Build strong customer relationships through effective communication
- Understand customer requirements and provide appropriate solutions
- Handle objections professionally and close sales effectively
- Achieve individual and team sales targets
- Maintain high levels of customer satisfaction and service quality
- Collaborate effectively with team members and management to achieve business goals
Eligibility Criteria:
- Undergraduate or Graduate in any discipline
- Minimum 1+ years of experience in an International Call Center
- US process experience preferred
- Prior outbound sales experience is highly preferred
- Candidates must have experience in US/UK international voice process (Mandatory for experienced candidates)
- Freshers with excellent English communication skills and strong sales aptitude are also encouraged to apply
Required Skills & Competencies:
- Excellent English communication skills – C1 Level (Mandatory & Non-Negotiable)
- Strong sales acumen and convincing ability
- Customer-centric mindset
- Excellent objection handling skills
- Go-getter attitude with strong ownership mindset
- Ability to stay calm under pressure
- Strong team player
- Performance and target-oriented approach
- Flexibility to work extended hours and rotational offs as per business requirements
- Strong bias for action and result-driven mindset
- Stable career background with no frequent job changes preferred
Work Requirements:
- Pure Work from Office role
- No Work From Home option
- Candidates must be comfortable working permanent night shifts
- Must be flexible with shift timings and business requirements
What We Offer:
(Post process stability – after 1 to 2 months)
- Attractive Performance Bonus & High Incentive Structure
- Daily, Weekly & Monthly Rewards & Recognition Programs
- Excellent Work Culture
- Strong Company Policies & Employee Support Structure
- Growth-oriented and performance-driven environment
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