Deadline Date: Wednesday 22 July 2026

Requirement: Principal Assistant (Staff) – Software Vendor and Supplier Manager

Location: Braine-l'Alleud, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 24 August 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:  

• Manage and oversee the ITSM ticketing queue coming into the ECAM
• Participate in projects needing software solutions, such as NASO
• Create Purchase Requisitions (PRs) inside the financial system for software requests
• Monitor and distribute software licence delivery to customers (all NATO Divisions)
• Interact with our direct colleagues in Acquisitions (ACQ) team, about the ordering system, to include software pricing, and other anomalies, to benefit the ECAM processes.
• All the time, being mindful of the ECAM SLAs to deliver software licences on time

Requirements

Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• At least 3 years of professional work experience.
• Keen attention to details, with an understanding of task prioritisation.
• Already worked on NATO related accounts and is aware of the NATO processes
• Have experience with ITSM type tools and systems.