Jobs Companies Piraeus Bank Business Process & Technology Specialist

About this Business Process & Technology Specialist role at Piraeus Bank

Piraeus Bank · Onsite · Athens, Attica, Greece

About us

In Piraeus our purpose is to be a pillar of stability for the Greek economy, to fuel growth and to promote innovation. We aim our footprint in society to be positive and lasting, for the benefit of our customers, our people, our shareholders and society at large, fully reflecting our values. In this way we express in practice our will to: create value in all we do, challenge the frontiers, enthuse our customers and build relationships of trust.

Piraeus offers a full range of financial products and services to 4.5mn customers, representing the leading Bank in Greece in terms of customer loans and deposits.

In 2025, Piraeus was recognized by the Banker as the  “Best Bank in Greece” at the prestigious Bank of the Year Awards, and at the Euromoney Awards for Excellence as Europe’s Best Bank for Corporate Social Responsibility, Greece’s Best Bank for ESG, and Greece’s Best Digital Bank, reflecting our ongoing commitment to responsible banking, sustainability, and digital transformation.  

About the job:

We are looking for a Business Process & Technology Specialistwithin the Wealth & Asset Management (WAM), specifically for our Subsidiary,  Piraeus Securities SA.to support business transformation initiatives by improving processes, driving digital innovation and enabling technology solutions that create business value.

The role acts as the link between Business, Operations and Technology, translating business needs into practical solutions while contributing to process optimization, automation and strategic projects

Responsibilities

  • Elicit, analyze and document business requirements to support process improvement and technology transformation initiatives
  • Translate business needs into functional, operational and technical specifications, ensuring alignment with organizational objectives
  • Analyze, document and redesign business processes ("As-Is" & "To-Be"), identifying opportunities for process optimization, automation and continuous improvement
  • Develop process maps, operating models, integration roadmaps and implementation plans to support business transformation initiatives
  • Coordinate cross-functional teams including Business, IT, Operations, Risk, Compliance, Legal and external vendors throughout the project lifecycle
  • Support the implementation of digital solutions, system integrations, APIs and technology-enabled business initiatives, ensuring seamless end-to-end processes
  • Evaluate new technologies and digital solutions based on business value, operational impact, implementation complexity and regulatory considerations
  • Monitor project timelines, dependencies, risks, issues and key milestones, providing regular status updates and management reporting
  • Prepare business cases, executive presentations, decision papers and performance reports to support strategic decision-making
  • Ensure new processes and technology solutions are supported by clear governance, operating procedures, controls, SLAs and ownership models
  • Leverage Business Intelligence, data analytics and AI-enabled tools to generate insights, improve operational efficiency and support data-driven decision making

Qualifications

  • Μaster's degree with specialization in Data Science, Applied Statistics, Engineering, Finance, or Quantitative Finance
  • Bachelor's degree in Business, Information Systems, Engineering, Finance or a related field
  • Professional experience in Business Analysis, Process Improvement, Digital Transformation or Technology Projects
  • Experience in business process mapping and requirements gathering.
  • Understanding of system integrations, APIs and data flows.
  • Excellent stakeholder management and communication skills.
  • Proficiency in Excel and familiarity with tools such as Power BI, SQL, Jira or similar platforms is an advantage.
  • High attention to detail and hands-on attitude
  • Strong interpersonal, communication and presentation skills
  • Positive, committed and engaged attitude while demonstrating a team spirit and partnership
  • Ability to handle multiple projects simultaneously, setting priorities and meeting tight deadlines

What's In It For You

In our bank it is a top priority to provide a modern work environment, where all our employees can perform and grow. As an employee of Piraeus Bank, you will be part of an organization that:

  • Holds a leading position in the Greek economy and maintains a robust presence in the community
  • Instills a workplace culture that embraces open communication, respect, inclusion and equal opportunities
  • Offers a competitive remuneration package, private health insurance program and other benefits for both employees and their families
  • Provides a challenging working environment that values accountability and celebrates high performance by implementing appropriate incentives
  • Empowers personal & career development and continuous learning while encouraging creative thinking and innovation
  • Provides an all-bank wellbeing program, fostering initiatives that enhance physical, mental & emotional health
  • Provides digital technologies and tools that fully support new ways of working and flexible working options, while communicate regularly and effectively

 

All applications will be treated with confidentiality. Application Deadline : 07/07/2026

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About Piraeus Bank

WHAT WE DO

Headquartered in Athens and with approximately 11.1 thousand employees, Piraeus Bank offers a full range of financial products and services to 5.5mn customers in Greece. The Group's total assets stood at €61.2bn on 31.12.2019.

Piraeus Bank leads a group of companies covering all financial activities in the Greek market.

Today, we rank first in business financing, with a market share of 32% and balances of c.€30bn. Piraeus Bank possesses particular expertise in the areas of medium-sized and small enterprises, agricultural banking, consumer and mortgage credit, green banking, capital markets and investment banking, as well as leasing and factoring.

These services are offered through a nation-wide network of 527 branches and 1,913 ATMs of the Bank in Greece, as well as through its innovative digital banking platform, winbank.

Piraeus Bank strives to differentiate itself with the provision of superior standards of customer service by adopting the most modern international innovations and technological solutions. In this context, an automated electronic branch, known as "e-branch", was set up and has been operating since 2016. This is a completely new concept for the Greek market. Piraeus Bank currently operates 10 e-branches in which transactions are carried out with speed, convenience and security.

WHAT WE STAND FOR

Piraeus Bank has established a unified culture based on the principles of accountability, meritocracy and transparency, aiming to be a pillar of stability for the Greek economy, to fuel growth and to promote innovation. Focusing on having a positive and lasting footprint in society, with benefits for our customers, our people, our shareholders and society, Piraeus Bank is committed to constantly create value, to challenge the frontiers, to enthuse its customers and to build relationships of trust.

As Piraeus Bank acknowledges the basic role held by human resources in the achievement of its corporate strategic goals and the management of challenges, it invests in the creation of strong relations with its employees, constantly improving the working environment and minimizing risks. It works towards a modern working environment that promotes open communication, high performance, and personal development for its people. At the same time, the Group makes sure to establish and implement policies that promote issues of ethics, trust, devotion, team spirit and acceptance of diversity in the workplace. Piraeus Bank employs approximately 11,100 employees, being one of the largest employers in Greece.

Piraeus Bank is committed to including social, environmental, and cultural aspects into its business practices and assumes initiatives over and above the legal obligations with the aim of enhancing social welfare and sustainable development.

In the framework of its activities and operations, the Group promotes regular communication with stakeholders, in order to fulfill their needs and expectations and to promptly and effectively respond to issues concerning them. The protection of their personal data, the use of new technologies to better serve their needs, the respect for human rights, the accessibility to financial services and the respect for the environment and culture as factors contributing to sustainable development, as well as issues related to corporate culture and corporate governance, value creation for the society and risk management, are strategic priorities for the Group.

Piraeus Bank is the only Greek bank to actively participate in the shaping of the global Principles for Responsible Banking, along with other 29 banks from around the world, members of the United Nations Environment Programme Finance Initiative – UNEP FI. The Principles set the global standard for what it means to be a responsible bank and will ensure that banks create value for both their shareholders and society. They provide the first global framework that guides the integration of sustainability across all business areas of a bank, from strategy to product portfolio management and transactions.

The goals for sustainable development, social contribution, and responsible banking behavior are fundamental components of Piraeus’ strategy, and resonate well with its business model and shared values of accountability, meritocracy and transparency.

CANDIDATES

We aim to attract and retain high qualified workforce that share Piraeus Bank Group’s Vision and Values. We select people in whom we see the ability to develop and significantly contribute to the Group’s growth and development.

In Piraeus Bank Group, we rate as successful the selection of candidates, characterized by team spirit, initiative, and respect, great sense of responsibility, ethos and professionalism. Recruiting and Selection is based on the Principle of equal opportunities regardless of sex, race, age, religion, color, nationality, sexual orientation or physical ability.

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