Job Summary

Muller's Solutions is seeking an experienced Business Continuity Consultant to support the development, implementation, and continuous improvement of the organization's Business Continuity Management (BCM) framework. The consultant will work closely with business units and IT teams to ensure critical business operations remain resilient and recoverable during disruptions while aligning with industry standards and regulatory requirements.

Key Responsibilities

• Develop, implement, and maintain the Business Continuity Management (BCM) framework, policies, and procedures.
• Conduct Business Impact Analysis (BIA) to identify critical business functions, dependencies, and recovery requirements.
• Perform business continuity and operational resilience risk assessments.
• Develop and maintain Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery coordination procedures.
• Facilitate business continuity awareness sessions, workshops, and training programs.
• Plan, coordinate, and execute business continuity exercises, tabletop simulations, and disaster recovery tests.
• Evaluate test results and recommend improvements to strengthen organizational resilience.
• Collaborate with business stakeholders, IT, information security, and third-party vendors to ensure continuity requirements are addressed.
• Monitor compliance with organizational policies, regulatory requirements, and international standards such as ISO 22301.
• Prepare reports, dashboards, and documentation for management and audit purposes.
• Support internal and external audits related to business continuity and resilience.
• Recommend continuous improvements to enhance business continuity capabilities.

Requirements

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Risk Management, or a related field.
• 8–10 years of experience in Business Continuity Management, Operational Resilience, Risk Management, or related disciplines.
• Strong knowledge of Business Continuity Management lifecycle and best practices.
• Hands-on experience conducting Business Impact Analysis (BIA) and Risk Assessments.
• Experience developing and maintaining Business Continuity Plans (BCPs).
• Familiarity with Crisis Management and Disaster Recovery concepts.
• Strong understanding of ISO 22301 Business Continuity Management Systems.
• Excellent analytical, communication, documentation, and stakeholder management skills.

Preferred Certifications

• ISO 22301 Lead Implementer or Lead Auditor
• Certified Business Continuity Professional (CBCP)
• Certified Business Continuity Manager (CBCM)
• ISO 31000 Risk Management (preferred)
• Project Management certification (PMP or PRINCE2) is a plus.

Preferred Skills

• Strong problem-solving and analytical abilities.
• Experience working with cross-functional teams and executive stakeholders.
• Ability to manage multiple initiatives in a fast-paced environment.
• Excellent presentation, facilitation, and report-writing skills.
• Experience within government, financial services, telecommunications, or large enterprise environments is an advantage.