About this Business Analyst, Data Center Capacity Reporting role at EdgeConneX
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.
The Business Analyst, Data Center Capacity Reporting is responsible for maintaining EdgeConneX’s global inventories for current and future capacity and translating the inventories into reports and presentations consumed by internal and external stakeholders. Sitting at the intersection of Market Development and Sales, this role ensures that the most current and reliable site and capacity information flows to the end users who need it. The successful candidate will combine strong data discipline with a knack for translating complex portfolio information into clear and accurate reports and presentations.
Primary Responsibilities
Data Management & Repository Ownership:
Maintain portfolio capacity data within the corresponding systems, ensuring they serve as the single source of truth for capacity information across the organization. Partner across workstreams – including Engineering, Sales, and PMO – to drive timely and consistent data updates and enforce data standards, ensuring the highest level of accuracy and completeness. Proactively identify and resolve discrepancies before they impact downstream reporting.
Internal Capacity Reporting:
Produce recurring and ad-hoc internal capacity reports that provide the sales organization with a current view of available capacity across our global portfolio. Tailor reports to support pipeline conversations, deal qualification, and strategic account planning.
External Customer-Facing Reporting:
Produce recurring and ad-hoc capacity reports that highlight our portfolio to external customers. Align reporting with our customers’ specific templates and requirements. Ensure external deliverables are accurate and appropriately scoped for the audience.
Portfolio & Site Presentations:
Develop presentations that highlight the EdgeConneX portfolio at both a global and individual-site level. Translate technical and commercial site details into a narrative that resonates with sales teams, customers, and executive stakeholders.
Sales Enablement & Training:
Lead recurring internal calls to inform the Sales team of current and future properties, expansions, and changes to available capacity. Serve as a go-to resource for sales when questions arise about specific markets or sites.
Knowledge, Skills & Abilities
- Demonstrated ability to manage large, dynamic datasets and maintain data integrity across multiple contributors
- Strong proficiency in Microsoft Excel and PowerPoint; experience with reporting platforms, BI tools (Power BI, Tableau), or data repositories (SharePoint, etc.) is highly desirable
- Strong written and verbal communication skills, with the ability to translate complex information into clear presentations and narratives
- Proven track record of working cross-functionally and influencing without direct authority
- Highly organized, detail-oriented, and comfortable managing multiple deliverables on recurring deadlines
- Familiarity with AI tools and the ability to incorporate them into workflows and reporting solutions.
Experience / Education
- Bachelor’s degree in Business, Engineering, or a related field.
- 5+ years of experience in reporting, sales operations, market development, or a related analytical role; data center, telecommunications, or commercial real estate industry experience strongly preferred
- Experience supporting a B2B sales organization with enablement materials and reporting
- Experience working with PMIS (Oracle, Omega365) and other similar software preferred
EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
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