Supply Chain Analyst I

Location: Hybrid (3 days in office per week) in Allen, TX only

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

The Supply Chain Analyst I supports Resi’s hardware operations through detailed analysis, inventory coordination, procurement support, and fulfillment monitoring. This role works closely with cross-functional teams to ensure accurate data tracking, optimize stock levels, and identify areas for operational improvement. The ideal candidate is detail-oriented, analytically driven, and eager to contribute to a fast-paced supply chain environment with a strong focus on continuous improvement and customer satisfaction.

Supervisory Responsibilities:  None

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 15 days PTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $24.04/hr. - $28.84/hr.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You’ll Do:

• Analyze supply chain performance metrics and recommend process improvements.
• Support procurement and vendor communications by gathering quotes and tracking order status.
• Monitor inventory levels, forecast demand, and maintain ERP system data accuracy.
  Coordinate with the Sales and Orders team to manage expectations around procurement timelines.
• Manage escalations related to customer order delays and fulfillment timelines.
• Own and maintain international documentation, including customs compliance and reporting.
• Track inbound shipments and assist with import/export procedures.
  Generate weekly and monthly reports on stock levels, order status, and component usage.
• Participate in RMA tracking, return reconciliation, and feedback loop documentation.
• Partner with Product and Engineering teams to support BOM change implementations and SKU updates.
• Assist with technical documentation updates and inventory audits.
• Contribute to KPI measurement and report on supply chain process health. 
• Identify opportunities to reduce lead times or improve vendor performance.

What You’ll Bring:

• Strong analytical skills with proficiency in Google Sheets
• Clear written and verbal communication
• Ability to manage multiple tasks and prioritize effectively
• Collaborative and solutions-oriented mindset
• Strong attention to detail and accuracy

Education and Experience: 

• Bachelor’s degree in Supply Chain, Business, Logistics, or a related field required
• 1-2 years of experience in supply chain analysis or operational support
• Experience working in a fast-paced hardware or technology environment preferred

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - peopleteam@pushpay.com

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!