Role Purpose

The B2B Manager is responsible for developing and growing brand business-to-business sales channel in Malaysia. This role drives revenue growth by identifying new business opportunities, building strategic partnerships, and expanding brand presence.

Key Responsibilities

Business Development & Sales Growth

• Develop and execute the B2B sales strategy to achieve revenue, profitability, and market share objectives.
• Identify, prospect, and secure new business opportunities across key sectors including hospitality, corporate offices, healthcare, education, government, property developers, and commercial establishments.
• Build and manage a robust sales pipeline to drive sustainable business growth.
• Develop account plans and sales strategies for key customers and strategic partners.

Key Account Management

• Establish and maintain strong relationships with key decision-makers, business partners, distributors, consultants, and procurement teams.

• Manage and grow existing B2B accounts while identifying opportunities for upselling and cross-selling.
• Conduct regular business reviews and maintain high levels of customer satisfaction.
• Ensure effective after-sales support and long-term relationship management.

Commercial & Contract Management

• Lead commercial negotiations, pricing discussions, and contract management with customers and partners.
• Prepare business proposals, quotations, tenders, and presentations.
• Ensure all commercial agreements align with company policies and profitability targets.
• Monitor project delivery and customer commitments to ensure successful execution.

Market Development & Partnerships

• Identify emerging market trends, industry developments, and new business opportunities.
• Develop strategic partnerships that enhance brand visibility and business reach.
• Collaborate with Marketing teams on trade events, exhibitions, and B2B marketing initiatives.
• Represent the brand at industry events, networking functions, and business forums.

Forecasting & Reporting

• Prepare sales forecasts, pipeline reports, and business performance updates.
• Track key account performance and provide regular business insights to management.
• Monitor competitor activities and market developments to identify opportunities and risks.
• Maintain accurate records within CRM and sales management systems.

Cross-Functional Collaboration

• Work closely with Marketing, Retail, Operations, Supply Chain, and Finance teams to ensure seamless customer experience and project execution.
• Collaborate with Training teams to ensure B2B customers and partners receive appropriate product knowledge support.
• Support product launches and market expansion initiatives within the B2B channel.

Requirements

Qualifications and Experience:

• Bachelor's Degree in Business, Marketing, Sales, Commerce, or a related field.
• Minimum 5–8 years of experience in B2B sales, key account management, business development, or commercial management.
• Experience within the luxury, lifestyle brands, electronics, premium consumer brand, and retail industry highly preferred.
• Proven track record of achieving sales targets and developing new business opportunities.
• Strong commercial acumen with experience in contract negotiation and account management.

Benefits

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.