About this Automation Enablement Consultant role at Leapwork
At Leapwork, we are at the center of the most important shift happening in enterprise software right now, with AI changing how software is built across every industry and every enterprise. We sit at this intersection, and what makes us different is the combination no one else brings: agentic, application agnostic, and deterministic by design across the full software delivery lifecycle.
We are trusted by some of the world's most respected brands across financial services, pharma, manufacturing, and retail. Our platform spans agentic AI orchestration and proven visual automation across every application estate. Our AI Your Way™ approach means we amplify what enterprises already have rather than replacing it, meeting them where they are and moving at the pace the business demands.
Backed by KKR, DN Capital, Salesforce Ventures, and Headline, we are scaling fast and the market opportunity in front of us is significant.
If you want to do the best work of your career at a company where the product is genuinely mission critical to our customers, we would love to talk. We are headquartered in Copenhagen, Denmark with offices in Boston, London, and Gurgaon and local presence across the United States, Europe, and Asia.
The Role:
We are looking for a passionate, customer-focused professional who enjoys enabling customers to successfully adopt and scale automation using the LEAPWORK platform.
As an Automation Enablement Consultant, you will work closely with customers, partners, and internal teams to deliver engaging training, onboarding programs, workshops, and advanced enablement sessions. You will play a key role in helping customers build automation capabilities, adopt best practices, and maximize value from LEAPWORK.
The ideal candidate is an excellent communicator with strong automation expertise, a customer-first mindset, and a passion for knowledge sharing. You should be comfortable working independently, collaborating with global teams, and adapting to changing customer needs in a fast-paced environment.
Role Responsibilities:
- Develop deep expertise in the LEAPWORK platform, including LEAPWORK Studio and AI Studio.
- Deliver engaging instructor-led training (virtual and onsite), onboarding programs, workshops, webinars, and enablement sessions for customers and partners.
- Guide customers in applying LEAPWORK to real-world automation use cases and adopting automation best practices.
- Support Professional Services engagements by assisting customers with advanced automation scenarios, integrations, reusable frameworks, and scalable automation solutions.
- Troubleshoot automation challenges and provide practical guidance to accelerate customer adoption and success.
- Develop and continuously improve training materials, labs, reusable automation assets, knowledge base articles, and enablement content.
- Collaborate with Professional Services, Customer Success, Sales, Product Management, Marketing, and Support teams to deliver successful customer outcomes.
- Capture and share automation best practices, customer feedback, and lessons learned to continuously improve enablement programs.
- Continuously learn and adopt new LEAPWORK capabilities, AI features, and emerging automation technologies.
Technical Qualifications/ Role Requirements (Must - Have Skills)
- 3-8 years of experience in QA, software testing, business process automation, or related technical domains.
- Hands-on experience with at least one automation platform such as LEAPWORK, Selenium WebDriver, Playwright, UFT, Tosca, Power Automate, UiPath, or similar.
- Experience delivering instructor-led training, workshops, webinars, onboarding programs, or customer enablement sessions.
- Strong understanding of software testing concepts and automation best practices.
- Well-versed with Generative AI tools such as ChatGPT, Claude, Copilot, Gemini, or similar AI platforms to enhance automation development, content creation, troubleshooting, and productivity.
- Exposure to APIs, integrations, Agile methodologies, CI/CD, and tools such as Jira or Azure DevOps is desirable.
- Excellent communication, presentation, facilitation, and stakeholder management skills.
- Strong analytical, problem-solving, and customer engagement skills.
- Self-motivated, adaptable, and comfortable working independently in a fast-paced global environment.
- Bachelor’s degree in engineering or equivalent.
- Comfortable with short-term national and international travel.
Why Leapwork?
We are on an exciting global growth journey, and this is your chance to jump on board and contribute to digital transformation initiatives at Leapwork. You’ll work alongside and learn from a talented and passionate team committed to both innovation and excellence.
By joining our team, you’ll be part of an international environment where you can grow, challenge yourself, and do what inspires you. We work hard but have fun while doing it.
Leapwork Principles:
Our three core principles capture the essence of what it means to be part of our world-class team! They are integral to how we approach our work and one another, and they serve as a roadmap to our continued growth, development, achievements, and success.
People First: Strong relationships with our customers, partners, and team are the foundation of our success. We win by listening, understanding, and offering empathy and respect to everyone we engage with. We are human and act humane.
Grow or Die: Standing still is not an option. We adapt to change and drive it forward. We challenge ourselves and others to keep learning, share ideas, and find new ways to grow the business.
Speed Matters: We act with intent and urgency. We cut complexity, seize opportunities, and deliver results fast.
