Jobs Companies Pacific Aviation Airline Customer Service Agent SEA - English/Vietnamese/Tagalog/Thai

About this Airline Customer Service Agent SEA - English/Vietnamese/Tagalog/Thai role at Pacific Aviation

Pacific Aviation · Onsite · Seattle, Washington, United States

MUST be fluent in English and any of the following Languages: Vietnamese/Tagalog or Thai

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in English and any of the following: Vietnamese/Tagalog or Thai to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.

With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.

What You’ll Do

  • Welcome and assist passengers through check-in, boarding, and arrival processes
  • Accurately review travel documents and issue boarding passes
  • Offer bilingual assistance to travelers with questions or concerns
  • Communicate clearly with passengers, coworkers, and airline staff
  • Help maintain a smooth flow of operations in the terminal
  • Ensure compliance with airline procedures and safety standards
  • Contribute to a team that thrives on cooperation, respect, and high-quality service

Requirements

What You Bring

  • Fluency in English and any of the following: Vietnamese/Tagalog/Thai
  • Strong interpersonal and communication skills
  • Computer skills with accurate data entry
  • Ability to stay calm and effective in a busy airport environment
  • Physical ability to be on your feet and move throughout the shift
  • Legal authorization to work in the U.S.
  • Must pass a background check and drug test Schedule
  • Must be available weekends and holidays

Schedule

  • Part-Time
  • Must be available weekends and holidays
  • Must be able to work a 4 to 5 hour shift
  • 4 to 5 days a week between the hours of 7AM to 1PM

Benefits

  • Hourly Rate: $21.50 per hour
  • Medical, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Training
  • Uniform Provided
  • Parking Discount
  • Referral Bonus
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About Pacific Aviation

Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.

Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.

Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.

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