Key Responsibilities

• Own end-to-end implementation of Tellius at named enterprise customers, from kickoff through production rollout
• Lead customer-facing workshops to extract use cases, requirements, and success metrics
• Build the semantic layer (Business Views) and source data models - joins, aggregations, business rules - against customer data in Snowflake, Databricks, Redshift, or BigQuery
• Design and develop agentic workflows wrapping Tellius’s Ask, Investigate, and Automate capabilities around customer-specific business questions
• Configure Kaiya, our conversational AI interface, against customer semantic models and validate against real business questions
• Translate ambiguous business problems in brand, commercial, market access, and medical affairs into reproducible analytics workflows
• Partner with US-based CSMs, SEs, and AEs on account strategy, QBRs, and expansion conversations
• Present recommendations and demos confidently to business and technical stakeholders, including senior customer leadership
• Document patterns and contribute to a growing library of reusable implementation assets

Must-Have Skills

• 3–7 years in client-facing analytics, consulting, or solutions roles - ideally from Axtria, ZS, Indegene, Beghou, ProcDNA, IQVIA Commercial Analytics, Cognizant Life Sciences, Fractal, Tiger Analytics, or equivalent
• Strong hands-on SQL - window functions, complex joins, aggregations; able to debug and optimize a 200-line query without help
• Hands-on experience with cloud data platforms - Snowflake, Databricks, Redshift, or BigQuery
• Working familiarity with LLMs and agentic AI - prompt engineering, RAG pipelines, multi-step reasoning, tool usage, memory, and orchestration; you’ve designed around hallucination and built beyond basic ChatGPT usage
• Experience with at least one major BI/analytics platform - Tableau, Power BI, ThoughtSpot, Looker, Qlik, or Sigma (you understand what Tellius replaces)
• Practical understanding of machine learning - you don’t need to train models, but you can explain feature importance, classification vs. regression, and overfitting to a non-technical customer
• Excellent written and spoken English - you will be on US customer calls every day
• Willing to work US Eastern overlap hours as a core part of the role, not an occasional ask

Strongly Preferred

• Pharma/life sciences project experience - IQVIA (TRx, NRx, NBRx, sub-national), Symphony Health, APLD, ARDs (Axtria), 867 data, sales operations data, claims
• Implementation experience at large enterprises (vs. building internal dashboards at one company)
• Multi-stakeholder navigation - you’ve handled the situation where IT says no and the business says yes, and brought both to alignment
• Familiarity with pharma commercial use cases - brand analytics, commercial execution, market access, or medical affairs
• Prior experience at an analytics or AI SaaS product company

Who You Are

• Curious, analytical, and business-minded
• Comfortable working in ambiguity and bringing structure to it
• Excited about AI-native analytics and agentic systems
• A strong communicator who can turn insights into action
• Comfortable being the most senior Tellius technical resource on a customer call

Why Join Tellius

• Build next-gen, AI-native analytics products with measurable impact at top-10 pharma, CPG, and financial services companies
• Senior IC role with direct ownership of customer outcomes - your work shapes how enterprises use AI in their commercial analytics
• Daily collaboration with US leadership and customer-facing teams
• Fast growth, high ownership, strong learning, and a clear path as we scale the India team