THE OPPORTUNITY AWAITS YOU

REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.

Special Event Security (SES) are responsible for delivering safe, secure and regulatory compliant venues for daily operations and event-based activities held on the REAL District.

WHAT YOU WILL DO

1.    Protect and secure staff and patrons visiting the REAL District by:

• Communicating and enforcing adherence to the policy, procedure, rules and codes of conduct governing the use of REAL District property.
• Responding to incidents of disruptive behavior within venues and taking measures to resolve the issue.
• Verbally briefing supervisors on the circumstances of ongoing incidents.
• Notifying the Command Centre for activation of first responders in the event of an emergency.

2.    Protect and secure the physical assets of REAL and clients by:

• Patrolling buildings to guard against unauthorized access.
• Ensuring access points are appropriately secured.
• Providing cash escorts when required.

3.    Assists with crowd management at events by:

• Verbally communicating venue and event specific policy and procedure to patrons.

• Screening patrons during ingress through the use of physical bag searches and technological aids.

• Controlling access to restricted areas.

• Proactively monitoring crowds for disturbances and taking measures to resolve issues.

4.    Enforces regulatory compliance around alcohol service by:

• Ensuring venues remain secure from alcohol purchased outside of REAL district property.
• Ensuring alcohol served on the REAL District is consumed within designated licensed areas.
• Ensuring alcohol service outlets abide by the internal rules governing limits on the number of alcoholic beverages served at each visit.
• Checking the age of suspected minors in possession of alcohol through verification of government issued photo identification and confiscating alcohol from those not verified as of legal age.

5.    Documenting reportable incidents through note taking and report writing.

Performs other duties on an as needed and when required basis.

Requirements

WHAT IT TAKES

Apply today if you meet the following requirements:

Education and Experience

• Must be at least nineteen (19) years of age.
• Grade twelve (12) education or GED equivalent is required.
• Valid security guard license and Serve-It-Right (SIRs) certification preferred.

Knowledge, Skills and Abilities

• Formal training and/or work experience in the field of security.
• Demonstrated experience in customer service.
• Excellent critical thinking and decision making skills.
• Excellent communication skills (written and oral).

• Ability to work collaboratively with others in a team environment.
• Ability to handle escalated physical and verbal confrontations.

Other

• The successful candidate must also possess and maintain a satisfactory Criminal Record Check (CRC).

Working Environment and Physical Demands

• Works undefined hours often in the evenings and/or weekends. Hours vary based on operational requirements.

• Required to be physically mobile, walk long distances and stand for extended periods.
• Ability to remain calm in emotionally stressful situations.
• Must be able to wear a portable two way radio (1.5lbs) for entire shift.
• Requires occasional work outside in hot, cold and wet conditions.

Note that this position is an in-scope position under the RWDSU Collective Agreement.

Benefits

WHY CHOOSE REAL?

Here at REAL, we can offer unique experiences unlike any other organization:

• Make a difference in your own community.
• Be a part of an industry responsible to create fun and memorable moments for our guests.
• A wide range of employment opportunities to fit your own lifestyle – whether that’s committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.    
• We offer competitive wages and industry standard benefits.
• Matching Group RRSP plan.

For more information visit our website at www.realdistrict.ca. Submit resumes by June 1, 2026 via the link provided.

Please click the link to apply: https://apply.workable.com/real1884/j/03FA530B9A

While REAL appreciates the interest by all applicants, only those selected to advance to the next stage will be contacted. Note preference will be given to internal applicants holding existing REAL RWDSU seniority.