Admissions Coordinator (Bilingual – English & Spanish) – Remote

Student Admissions | Enrollment | Inbound Sales | Education | Customer Success

Position Type: Full-Time, Remote
Location: LATAM
Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a Bilingual Admissions Coordinator (English & Spanish) to guide prospective students through the enrollment process for career-focused education and training programs.

This is a high-impact inbound admissions and enrollment role where you’ll serve as the first point of contact for prospective students, helping them explore educational opportunities, understand available programs, and successfully enroll.

You’ll combine consultative sales, relationship-building, and customer service skills to help individuals pursue rewarding careers in healthcare and skilled trades.

If you’re passionate about helping people achieve their career goals, thrive in phone-based conversations, and enjoy guiding customers toward meaningful decisions, this is an opportunity to make a real difference.

What You’ll Own

Student Recruitment & Enrollment

• Respond to inbound inquiries from prospective students in both English and Spanish.
• Build rapport and establish trust through consultative conversations.
• Understand each student’s goals, interests, and enrollment timeline.
• Recommend the most suitable training programs based on individual needs.
• Guide prospective students through the enrollment process from initial inquiry to registration.
• Maximize same-call enrollments whenever appropriate.

Program Advising

• Explain program details, including:
• Curriculum
• Schedules
• Program length
• Start dates
• Career outcomes
• Educate prospective students about available healthcare and skilled trades programs.
• Answer questions accurately and professionally.
• Help students understand admissions requirements and program expectations.

Funding & Financial Guidance

• Explain tuition assistance and funding opportunities.
• Provide information regarding:
• VA Education Benefits
• State Workforce Funding Programs
• Financial Assistance Options
• Guide students through funding eligibility and enrollment requirements.
• Ensure students clearly understand available financial resources.

Follow-Up & Lead Management

• Follow up with prospective students who do not enroll during their initial inquiry.
• Maintain consistent communication throughout the decision-making process.
• Manage and prioritize enrollment pipelines.
• Re-engage inactive leads when appropriate.
• Ensure every qualified prospect receives timely follow-up.

CRM & Student Records

• Maintain accurate records of conversations and enrollment activity.
• Update CRM systems with notes, follow-up actions, and enrollment status.
• Ensure data integrity across student records.
• Maintain organized documentation throughout the admissions process.

Campus Coordination & Student Onboarding

• Coordinate with campus teams regarding class availability and start dates.
• Assist students with enrollment documentation and required paperwork.
• Ensure students understand onboarding requirements before their first day.
• Support a seamless transition from enrollment to program start.

Requirements

Must-Have Qualifications

Experience

• Minimum 2 years of experience in:
• Admissions
• Student Enrollment
• Inside Sales
• Consultative Sales
• Experience converting inbound inquiries into enrollments or sales.
• Experience working in phone-based customer-facing environments.

Language Skills

• Fully bilingual in:
• English
• Spanish
• Excellent verbal and written communication skills in both languages.

Core Skills

• Strong objection handling and consultative selling abilities.
• Excellent active listening and relationship-building skills.
• Experience using CRM and lead management systems.
• Strong organizational and follow-up skills.
• Ability to work independently in a remote environment.
• Reliable internet connection and professional home office setup.

Nice-to-Have

• Admissions or enrollment experience within:
• Vocational schools
• Trade schools
• Technical colleges
• Career education
• Experience in education sales or student recruitment.
• Familiarity with:
• VA Education Benefits
• Workforce Development Programs
• State Funding Programs
• Experience supporting healthcare education or skilled trades programs.
• Knowledge of student onboarding processes.

What Makes You a Strong Fit

• Naturally persuasive without being overly sales-focused.
• Strong relationship builder who earns trust quickly.
• Confident handling objections around tuition, timing, and uncertainty.
• Organized with excellent follow-through.
• Goal-oriented while maintaining a student-first mindset.
• Passionate about helping people improve their careers through education.

What a Typical Day Looks Like

• Answer inbound calls from prospective students.
• Learn about career goals and recommend suitable programs.
• Explain program details, schedules, and career outcomes.
• Discuss tuition assistance and funding opportunities.
• Process enrollment documentation.
• Follow up with prospective students.
• Update CRM records and enrollment status.
• Coordinate onboarding with campus teams.
• Monitor enrollment pipelines and prioritize follow-up.

In short: You help prospective students confidently choose the right educational path while guiding them through a smooth and supportive admissions experience.

Key Metrics for Success (KPIs)

• Inbound call-to-enrollment conversion rate
• Monthly enrollment goals achieved
• Response time to new inquiries
• Same-day callback and follow-up completion
• Lead-to-application conversion rate
• Accuracy and completeness of CRM records
• Student enrollment completion rate
• Student readiness for Day 1
• Overall student satisfaction throughout the admissions journey

Why This Role Stands Out

• Make a meaningful impact by helping students achieve life-changing career goals.
• Fully remote work environment.
• Opportunity to support both healthcare and skilled trades education programs.
• Collaborative, mission-driven team culture.
• Long-term career growth opportunities within a growing educational organization.
• Clear progression into:
• Senior Admissions Advisor
• Enrollment Manager
• Student Success Manager
• Admissions Team Lead

Interview Process

1. Initial Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Final Client Interview
4. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re a bilingual professional who enjoys helping people, excels at consultative conversations, and is passionate about guiding students toward new career opportunities, we’d love to hear from you. Apply today and become an important part of helping students take the next step toward a brighter future.