ABOUT US

‘First’ is more than our name, it’s our nature. Cayman First is an industry-leading Property & Casualty and Health insurer, delivering best-in-class products and services to respond to the changing needs of individuals, households and businesses. Through our carefully selected network of agents and brokers, we provide protection for our customers today and prepare them for a brighter tomorrow. Cayman First maintains an A- (Excellent) financial strength rating from global credit rating agency AM Best.

PURPOSE OF JOB

We are seeking a motivated and detail-oriented Administrative Assistant Intern for our Cayman Brac office to support daily office operations and administrative functions. This position is ideal for a recent high school or college graduate looking to gain hands-on experience in office administration, customer service, and insurance operations. The successful candidate will assist the team in maintaining efficient workflows and delivering excellent service to clients.

JOB RESPONSIBILITIES

• Collect forms, applications, and supporting documents from clients.
• Scan, file, and organize physical and electronic records.
• Process and receive payments for Health and Property & Casualty (P&C) insurance policies.
• Assist with general front desk operations and administrative tasks.
• Answer incoming telephone calls and direct inquiries to the appropriate team members.
• Contact clients regarding upcoming policy renewals.
• Follow up with clients regarding expired policies and outstanding documentation.
• Maintain accurate client and policy records.
• Provide administrative support to team members as needed.
• Perform other office-related duties assigned to support business operations.

Requirements

• High school diploma or recent graduate (high school or college).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Basic proficiency in Microsoft Office applications and general computer skills.
• Strong attention to detail and accuracy.
• Professional demeanor and customer service mindset.
• Ability to handle confidential information responsibly.

Benefits

Cayman First offers a great total rewards package, subsidized health insurance for employees and dependents, preferred home and motor insurance, a great company culture and work life balance.