Jobs Companies Recordpoint Account Manager - Seattle

About this Account Manager - Seattle role at Recordpoint

Recordpoint · Hybrid · Seattle, WA, USA

About Us:


RecordPoint is the data and AI governance platform that empowers highly regulated organizations to make compliance provable, decisions defensible, and AI safe to scale across every system. We're a disruptor in our industry, set apart from competitors by our cutting-edge technology and innovation-first mindset.Our customer list includes top-tier brands and government agencies like the City of New York, Security Benefit, City of Seattle, CMHC (Canada Mortgage Housing Corporation), Cupertino Electric, Pacific Gas & Electric (PG&E), City of Seattle, Rio Can, Williams, The United Church of Canada and LOTT Clean Water Alliance, to name a few.But there's more to us than what we do — like the who behind it all. Team RecordPoint is made up of 130+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative, and transparent environment, working toward the singular goal of continually improving.
 

Scope

As a quota-carrying Account Manager, you will drive expansion revenue across RecordPoint’s existing customer base. Partnering closely with Customer Experience (CX), you will identify, qualify, and close cross-sell and upsell opportunities by engaging new stakeholders, uncovering unmet needs, and positioning the Data Trust Platform as a strategic solution for compliance, security, and data governance.

This role is focused on net revenue expansion — not renewals — requiring strong commercial acumen, disciplined pipeline management, and the ability to multithread within complex enterprise environments.

What You’ll Do

Drive Expansion Revenue

  • Own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
  • Build and maintain a qualified expansion pipeline to consistently achieve quota
  • Manage full sales cycles from discovery through negotiation and close

Identify & Create Opportunities

  • Partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
  • Execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
  • Collaborate with Marketing on campaigns targeting expansion opportunities

Engage & Influence Buyers

  • Multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
  • Develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
  • Work with SEs to deliver compelling product demonstrations aligned to customer priorities

Operate with Discipline

  • Apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
  • Maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
  • Use sales intelligence and engagement tools to improve targeting and execution

Collaborate Cross-Functionally

  • Work in lockstep with CX to balance relationship health with commercial outcomes
  • Contribute market feedback to refine messaging, positioning, and GTM strategy
  • Represent RecordPoint in customer-facing events as needed

What You Bring

Proven Expansion Seller

  • 5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
  • Demonstrated success owning expansion quotas (not just renewals or relationship management)
  • Enterprise Sales Capability

    • Experience multithreading and building champions across new stakeholder groups
    • Strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
    • Skilled in negotiation and closing complex enterprise deals
    • Operational Rigor

      • Disciplined pipeline and forecast management with strong Salesforce hygiene
      • Proficiency in MEDDPICC or similar qualification frameworks
      • Familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)
      • Customer-Centric Communicator

        • Ability to translate technical concepts into clear business value
        • Strong discovery, listening, and storytelling skills
        • Experience building data-driven business cases
        • Mindset

          • Proactive, entrepreneurial, and highly collaborative
          • Able to work effectively alongside CX without creating friction
          • Curious, analytical, and outcomes-focused
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