About this Account Manager role at Floqast
The FloQast Account Manager will be responsible for applying an understanding of FloQast’s products, sales methodology, processes, prospecting techniques to our customer base. They will work closely with the Customer Success team to ensure we expand our client base while maintaining a high level of customer satisfaction. In this role you will focus on collaborating across Customer Success, Sales and Product to ensure our clients renew and expand.
No visa sponsorship is available at this timeWhat You'll Do:
Manage a book of business of existing clients to effectively expand accounts usage of new products, working hand in glove with the ASM Team
Own renewal process, ensuring client renewals & capitalizing on user upsell opportunities
Research accounts, identify key champions, generate interest and obtain business requirements
Maintain accurate and up-to-date forecasts
Provide sales management with reports on sales activities and projects as requested
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Achieve or exceed monthly and quarterly targets
Networking, relationship building, coordinating internal resources to solve client’s issues and execution of service agreements
Other projects as assigned
What You'll Bring:
BA/BS or equivalent experience preferred
3+ years of demonstrated successful software sales, preferably B2B
FloQast/Close Management Software knowledge highly desired
Experience using a consultative, solution based sales methodology desired
Proven record of success in an inside sales and or outside sales based selling model
Excellent written and verbal skills with a proven ability to communicate effectively via telephone and email with customers
Ability and resilience to work in a fast paced sales environment with a proven history of meeting or exceeding monthly and quarterly targets
Ability to develop trusted relationships with clients and internal teams
Proficiency with Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach
Proven ability to develop and manage pipeline and forecasting
Travel up to 30%
#LI-Hybrid
