We are seeking an experienced Project Manager (PMP certified) to join our dynamic team to lead and coordinate SaaS-based projects from conception through deployment. This role requires someone with exceptional project management skills, strong knowledge of SaaS, and the ability to manage customer and internal stakeholder relationships effectively. The Project Manager will work closely with cross-functional teams to ensure our SaaS solutions meet client expectations and are delivered on time and within scope.

Requirements

Key Responsibilities:

• Lead end-to-end project management for SaaS implementations, upgrades, and integrations.

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.

• Develop detailed project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.

• Coordinate internal resources and third parties/vendors for flawless project execution.

• Serve as the primary point of contact for all project-related communication with clients, providing updates and ensuring customer satisfaction.

• Manage and facilitate communication between development, operations, sales, and customer success teams to ensure seamless project delivery.

• Perform risk management to minimize project risks and escalate issues as necessary.

• Monitor and track project progress, adjusting schedules and scope as necessary to meet changing project needs and requirements.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.

• Strong understanding of SaaS platforms and cloud computing concepts.

• Strong organizational skills, including attention to detail and multi-tasking abilities.

• Prior experience in project management.