As a Customer Logistics Support Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

What You’ll Do

• Provide customer support for shipment and delivery enquiries via phone, email, and chat

• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams

• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

What You Bring

• Strong communication skills in English (B2) and German (C1)

• Customer-focused mindset with excellent communication skills
• Proactive, organized, and tech-savvy

Benefits

At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

• Paid training
• Competitive salary
• Cafeteria benefits
• Medicover