Companies Belmond Hostess - Splendido Mare, a Belmond Hotel Portofino

About the role

Belmond · Onsite

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form. 

We are looking for a Restaurant Host/Hostess to join our Restaurant team. 

The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community. 

He/She will report to the Restaurant Manager.

Main duties & responsibilities: 

  • Warmly welcome and greet all guests upon arrival, anticipating their needs and ensuring a positive first impression;
  • Manage restaurant reservations efficiently, using reservation systems, and handle walk-in guests professionally;
  • Accompany guests to their tables, ensuring proper seating arrangements and considering special requests;
  • Maintain an accurate and organized seating chart, managing table turns to optimize restaurant capacity;
  • Effectively communicate with the service team, kitchen, and management regarding guest flow, special requests, and any potential issues;
  • Provide guests with menus and introduce them to their server, ensuring a smooth transition;
  • Handle guest inquiries and special requests with grace and efficiency, resolving minor issues promptly or escalating as necessary;
  • Assist in maintaining the overall ambiance of the dining area, ensuring cleanliness and proper setup;
  • Adhere to all hotel policies, procedures, and service standards, upholding Belmond's commitment to luxury hospitality

Requirements

  • A minimum of 2 years of experience in a similar role within a luxury hotel or high-end restaurant environment;
  • Exceptional interpersonal and communication skills, with a natural warm and engaging personality;
  • A sophisticated and polished appearance, reflecting the luxury standards of Belmond;
  • Proven ability to manage reservations systems and seating arrangements efficiently;
  • Strong organizational skills and the ability to multitask effectively in a fast-paced environment;
  • A proactive and intuitive approach to guest service, anticipating needs and exceeding expectations;
  • Fluency in Italian and English is essential; knowledge of other languages (e.g., French, German, Russian) is a significant advantage;
  • A genuine passion for hospitality and a commitment to delivering world-class service.

Benefits

  • We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 5,  Restaurant Hostess;
  • Start date: July 2026 to End date: October 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido Mare and a career path; 
  • Monthly gross salary around 1.650€+ separate payslip for 13°,14° and TFR; 
  • Welfare incentive based on quality goals;   
  • Accomodation in double room our staff house including breakfast; 
  • Bus ticket as benefit for the contract period;  
  • Staff cantine; 
  • Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. 
Ready to apply to Belmond?
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