ORGANIZATION SUMMARY:
World Relief is a global humanitarian organization whose mission is to boldly engage the world’s greatest crises. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
The Area Manager (AM) is the senior representative for World Relief in North Darfur State. Operating as WRS’s lead for this geographic zone, the AM holds ultimate accountability for the efficient delivery of all programs, field operations, financial management, and staff security within their geographic zone. The AM ensures that all field-level interventions align with World Relief’s strategy, humanitarian principles, and local laws. Furthermore, the AM facilitates a collaborative environment, providing essential security, administrative, and logistical oversight for all programs while including Technical Leads outside of the geographic area.
ROLE & RESPONSIBILITIES:
This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
Area Operations, Safety, & Security
Serve as the primary Security Focal Point for North Darfur state. Continuously monitor the local security context, conduct localized risk assessments, and enforce safe movement protocols.
Exercise authority over physical security and field movements within the state for all World Relief personnel, including visiting expatriates, project staff, and technical managers.
Manage the North Darfur area office and guest house(s), ensuring fleet, IT, and facility assets are optimally allocated across all projects.
Build and maintain positive community relations and represent WRS to the local authorities, local line ministries, UN agencies, and inter-agency coordination forums in North Darfur
Manage permits for WR staff traveling within North Darfur, including for onward travel.
Program Delivery & Area Coordination
Oversee the successful implementation, monitoring, and evaluation of all geographically bound programs (e.g., SHF, ECHO) within North Darfur, ensuring they are delivered on time, within budget, and to a high quality.
Host donor representatives and cultivate relationships for strengthened partnerships and future opportunities.
Collaborate closely with the Technical Managers/Advisors (FSL, Health, WASH, Protection) who provide "dotted-line" technical oversight, ensuring field coordinators implement activities according to standards and protocols.
Facilitate integration between sectors at the field level, ensuring a holistic response to community needs rather than siloed project implementation.
Produce high-quality, accurate, and timely area situational reports and program updates for the Country Director and Program Director.
Provide essential administrative, logistical, and security coordination to vertical project teams (e.g., the Food Project) operating in North Darfur.
Maintain relationships with NNGO and INGO counterparts to develop potential partnerships.
Field Administration (Finance, HR, & Operations)
Exercise direct, solid-line supervision over field-based Finance, Human Resources, and Operations staff, managing their daily administrative tasks and localized performance.
Manage the North Darfur area budget, ensuring that field-level expenditures comply with internal WR controls and donor regulations, in accordance with WRS’s Budget Holder policy.
Oversee the recruitment and onboarding of national field staff within the area.
Collaborate seamlessly with Administrative Leads (Finance & Operations Director, HR Manager, Operations Manager), who retain "dotted-line" technical authority.
Mission, Vision, & Values
Lead and model an approach to leadership and service.
Foster a culture of compassion, integrity, and excellence across all operations.
Other duties as assigned by the Country Director.
JOB REQUIREMENTS:
Committed to the mission, vision, and values of World Relief
Bachelor’s degree in International Development, Business Administration, Humanitarian Action, or a related field.
Minimum 7 years of progressive experience in humanitarian operations or program management, with at least 3 years explicitly managing a complex field office, area base, or multi-sector program.
Proven experience managing staff safety, security protocols, and operational continuity in highly volatile, active-conflict environments.
Strong ability to manage diverse teams (programs, finance, logistics, HR) and navigate matrix reporting structures effectively.
Fluency in English (written and spoken) is required.
Willingness and ability to live and work in hardship conditions with basic accommodations and restricted movement.
PREFERRED QUALIFICATIONS:
Master’s degree in a relevant field.
Deep historical and operational knowledge of the Darfur region, including established networks with local authorities and community leaders.
Practical experience managing field operations funded by major institutional donors (USAID, ECHO, UN agencies).
Knowledge of Arabic is a strong advantage.
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
