About the role
Backed by Ant International — a global leader in digital payments, digitization, and financial technology solutions — EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.
As part of EPOS’ strategic expansion into the Malaysian market, we are growing our Sales team and are currently looking for an experienced Sales Manager to lead, coach, and drive business growth across the market. This role plays a key part in building a high-performing sales culture while helping SMEs accelerate their digital transformation journey through EPOS’ innovative POS solutions.
This is a unique opportunity to join a mission-driven organization dedicated to empowering Small and Medium Enterprises (SMEs) with technology that enables businesses to operate more efficiently, grow confidently, and succeed in the digital economy. If you are passionate about sales leadership, team development, and driving impactful business growth, we’d love to hear from you.
About the Role:
- Lead, manage, and coach the field sales team to achieve merchant acquisition and sales targets in the Malaysia market.
- Drive the full sales process including prospecting, cold calling, closing deals, merchant activation, and ensuring CRM updates are completed accurately.
- Monitor daily, weekly, and monthly sales performance, prepare sales reports, and manage team productivity through data-driven performance tracking.
- Recruit, develop, and build a high-performing sales team through on-ground coaching, shadowing, and performance management.
- Oversee outbound and inbound lead management, improve lead conversion rates, and organize sales campaigns or challenges to accelerate sales performance.
- Collaborate closely with HR, Product, Marketing, and AI teams to support sales strategies, while ensuring accurate merchant data verification in HubSpot for reporting and commission purposes.
Requirements
- Proven experience in sales leadership, field sales management, or business development.
- 5+ years of sales experience, with experience in field sales, SME merchant acquisition, and proven team management experience; experience in SaaS, fintech, or POS is preferred.
- Strong people management, coaching, and performance management skills.
- Experience managing KPI-driven sales environments and CRM systems such as HubSpot.
- Hands-on experience with field prospecting, cold calling, outbound hunting, inbound lead conversion, closing deals, and merchant activation.
- At least a diploma.
- Fluent in English; fluency in Mandarin is a plus.
- Eligible to work in Malaysia.
Benefits
💼 Perks of Joining Us
- 📱Company mobile phone and laptop provided
- Flexi benefit - Wellness, dental, optical, and medical check-up
- Birthday gift
- Medical insurance