We are looking for a Quality Assurance (QA) engineer to join our team. As a Quality Assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. 

The ideal candidate will have a strong systems engineering and software development background to perform functional testing and to execute testing practices. Additionally, the candidate should be detail-oriented, creative, analytical, and research-oriented.

We are looking for QA engineers who bring fresh ideas, enjoy learning every day, willing to expand their development skills and solve challenging problems, and make a huge visible impact for our company.

Job Duties and Responsibilities 

• Test current products and identifying deficiencies
• Suggest solutions to identified product problems 
• Investigate product quality in order to make improvements to achieve better customer satisfaction
• Plan, create and manage the overall Quality Planning strategy
• Collaborate with the Product Development team to ensure consistent project execution
• Identify quality assurance process bottleneck and suggest actions for improvement 
• Oversee continuous improvement projects 
• Collect quality data 
• Identify key KPIs for product quality
• Prepare and present reports and metrics to Senior Management

Requirements

• 2+ years of experience as a Quality Assurance Engineer
• 2+ years of experience on Voice over IP applications
• 2+ years of experience with a variety of different testing techniques such as UI Testing, Backend Testing, Automated Testing, Test Driven Development Strategies and other
• 1+ years of experience with coding using JAVA, Javascript, HTML5, CouchDB, Erlang
• 2+ years of experience with software QA tools and processes
• A sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill

Nice to also have

• Experience with JIRA and Agile/Scrum development style
• Knowledge of one or more server-side programming languages
• Knowledge of VoIP platforms and their features
• Linux system administration experience

Benefits

• Biweekly payments, free of deductions from our end
• Long-term work relationship perspective
• Fully remote job, 40 hours per week, with 2 days off
• Paid vacation time and recognition of US holidays
• Collaborative and inclusive work environment