Job Summary

Position Overview:

Technician Trainer will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.


The successful candidate will support the training and development of manufacturing team members to ensure consistent, high-quality production of our signature products. This role focuses on delivering hands-on training, maintaining up-to-date procedures, and supporting continuous improvement in employee performance and operational standards. This individual must possess a willingness to work in a fast-paced manufacturing environment.


Responsibilities:

· Deliver On-the-Job Training (OJT) and serve as a buddy/mentor to Operators to support their onboarding and skills development.

· Maintain accurate, up-to-date, and well-organized training records, including tracking employee progress, completion status, and supporting training for documentation updates or revisions.

· Support cross-training initiatives and skill matrix progression to accelerate operator competency and transcript advancement.

· Monitor and track OJT progress, including assessment readiness, ensuring Operators are fully prepared prior to certification.

· Manage OJT armband control, including distribution, collection, and tracking of missing or misused armbands, ensuring only non-certified Operators wear them.

· Collaborate with Process/Production Engineering (PE) to support rework training (when required) or improvement needed to sustainability.

· Required to obtain process certification and collaborate with cross-functional teams to support certification activities across manual, automation, and TPM processes.

· Verify that daily cleaning activities & weekly PM are properly executed in accordance with established procedures.

· Uphold discipline and compliance on the production floor by monitoring adherence to cleanroom protocols, PPE usage, and 5S practices.

· Perform any other duties or responsibilities as assigned by the superior.


Education and Experience:

Minimum Requirements:

· Diploma in engineering disciplines, preference in Mechanical, Electrical, or Industrial engineering.

· Minimum 1 - 3 years of experience of production technician or process technician.

· Work experience at high-volume manufacturing line in cleanroom environment.

· Possesses good communication skills, enabling clear and effective delivery and explanation of training content to individuals and groups to facilitate the learning process.

· Data driven, decision making and result oriented

· Multi-language fluency (English, Malay minimum),

· Experience in On-the-Job Training (OJT) execution, competency assessment and certification processes.

· Good problem-solving skills.

· Ability to analyze training gaps, operational issues and performance data.

· Must be able to work in shifts, including weekends and public holidays.

Preferred Skills and Competencies:

· Strong planning, organization, and multitasking skills

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

· Previous experience working in a clean room environment.

· Familiarity with manufacturing instrumentation such as video microscopes, micrometers, calipers, feeler gauges, dial indicators.

· Mechanical Aptitude – Knowledge of and experience with automated machines and tools, including design, uses, repair, and maintenance.

· Production & Processing – Knowledge of raw materials, measurement instruments, production processes, quality control, and other techniques for the manufacture and distribution of goods.

· Problem Solving – Recognizes problems and understands root cause analysis techniques/concepts.

· Comfortable working in a fast-paced production environment.


Physical Requirements (if applicable):

· Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.

· Requires sitting for extended periods while working on a computer.

Job Title:                             Clinical Study Administrative Support

Department:                     QA Clinical

FLSA Status:                      Non-Exempt

Position Overview:
The position is responsible for providing administrative support for domestic and international studies as well as support other related initiatives, as required. 

Responsibilities:

• Assists with preparation, handling, distribution, filing, and archiving of clinical schedules, trackers and documentation.
• Prepares, handles and distributes clinical study supplies and maintains device inventory.
• Coordinates with outside groups to plan and execute clinical study research.
• Participates in team meetings and tracks action items.
• Performs other duties as required.

Education and Experience:

Minimum Requirements:

• High school diploma
• Minimum of 3 years of experience in an administrative support role.
• Experience supporting a clinical research department preferred.
• Direct experience in participating in the execution of clinical research studies desirable.
• Must have analytical skill, be detail oriented and have good interpersonal skills.
• Knowledge of agency guidelines and requirements, preferred.

Preferred Skills/Competencies:

• Excellent written and effective verbal communication skills.
• Ability to communicate at all levels of an organization.
• PC skills; word processing, spreadsheet, database, Internet search and utilization.
• Flexible and able to work in a fast-paced environment.
• Team player.
• Ability to organize and judge priorities.
• Excellent ability to generate and maintain accurate records.

Physical Requirements:

None.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.