This role is for one of Weekday’s clients

Min Experience: 6+ years
Location: Bengaluru
JobType: full-time

Technical Documentation Specialist (with Cloud Infrastructure and Incident Management Experience)

We are seeking two highly skilled and detail-oriented professionals to join our team as Technical Documentation Specialists. The ideal candidates will have a strong background in creating and maintaining technical documentation, along with hands-on experience in cloud infrastructure (GCP, Azure, or AWS). Additionally, they should be familiar with version control systems like Git and have experience in Incident Management processes. 

Requirements

Key Responsibilities

1. Documentation:
• Create, update, and maintain technical documentation, including system architecture diagrams, operational procedures, and troubleshooting guides.
• Collaborate with cross-functional teams to gather and document technical requirements, workflows, and processes.
• Ensure documentation is clear, concise, and accessible to both technical and non-technical stakeholders.
  
   
2. Cloud Infrastructure:
• Work with cloud platforms such as Google Cloud Platform (GCP), Microsoft Azure, or Amazon Web Services (AWS) to document infrastructure setups, configurations, and best practices
• Assist in documenting cloud-based solutions and deployments
  
   
3. Version Control (Git):
• Use Git for version control to manage and maintain documentation repositories
• Perform Git push and pull operations to ensure documentation is up-to-date and accessible to the team
  
   

Required Skills

• Proven experience in technical documentation, with a focus on IT infrastructure or cloud technologies.
• Hands-on experience with at least one cloud platform (GCP, Azure, or AWS).
• Proficiency in using Git for version control (push, pull, branching, and merging).
• Familiarity with Incident Management processes and tools.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Attention to detail and a commitment to producing high-quality documentation.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Certifications in GCP, Azure, or AWS (e.g., AWS Certified Solutions Architect, Azure Administrator, or GCP Associate Cloud Engineer).
• Experience with ITIL or other Incident Management frameworks.
• Familiarity with DevOps practices and tools

What We Offer

• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• Exposure to cutting-edge cloud technologies and infrastructure

Continuous learning and skill development through certifications, training programs, and staying abreast of emerging technologies are encouraged and supported to facilitate professional growth within the organization.

Must-have skills

Git, MARKDOWN, cloud